Late or No Show Policy
Your appointments are very important to me. I hold your appointments just for you and ask that if you must cancel or reschedule your appointment, that you please provide me with 48 hour notice. This gives me time to accommodate clients placed on my waiting list. In the event of 'No Shows' or last-minute cancellation you will be charged a cancellation fee. When giving less than 48 hours notice this will result in a charge equal to 25% of the scheduled appointment and 'No Shows' will be charged up to 100% of the service amount.
My online booking system sends courtesy E-mail and/or text reminders. If you are unsure of your appointment time or date feel free to check your appointment either by calling or emailing me. While we understand life can cause you to be late for your appointment, please keep in mind the later you run, the later I will be for my next appointment and every appointment thereafter. Please understand I will do my best to accommodate you for that day. I may ask you to reschedule your appointment.
In the event that I have to reschedule/cancel your appointment with less than 24 hour notice, you will receive a 25% discount on your next appointment.