Commercial Vault Isolation Request Form (Schedule an isolation)

Isolation information

Type of request circuits*

ResidentialCommercial

Requestor name and company*

Requestor email address*

example@example.com

This email address will be used for future communications regarding this request.

Requestor phone number*

Please enter a valid phone number.

Are you requesting a power disconnection for filming? Please note requests submitted less than 10 business days in advance will incur a surcharge.*

YesNo

Where do you need the power disconnected? Please provide the pole ID numbers at each end of the disconnection area. What is a pole ID?

Pole ID number(s)*

Building / site name

Address*

City*

Vault number, if applicable

Premises meter number*

Isolation purpose*

Power off date*

Time*

Please enter 24 hour clock format

Power on date*

Time*

Please enter 24 hour clock format

As this service operates by appointment, please ensure the selected isolation times are accurate. We will not complete reconnections earlier than the requested reconnection time.

On site contractor information

Contractor company*

On site contact *

Contact phone number*

Please enter a valid phone number.

Contact email address*

example@example.com

Include notes for crews, special requests or any other information that we should be aware of.

Bill to information

Is this isolation part of a scheduled voltage conversion project?*

YesNo

What type of work is being performed?*

Voltage conversion cutoverIsolation

Charge code*

BC Hydro Key Account Manager or BC Hydro Project Manager*

BC Hydro Key Account Manager or BC Hydro Project Manager email address*

example@example.com

Bill to company name*

Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code

Bill to contact name*

Phone number*

Please enter a valid phone number.

Email address*

example@example.com

PO number

If necessary, please add your PO number.

Costs table

These Standard Charges do not apply for isolations in the Victoria Primary loop area–existing charging practice continues.

Due to field operational constraints *Sunday night bookings will be reviewed but likely only accepted under extenuating circumstances. (*Sunday night is defined as 22:00 onwards into Monday morning).

Charges to be applied to a particular isolation may be revised if there is a significant and documented delay caused by the customer and/or contractor.

It is important to notify customers who may be affected by your isolation request.

Is this request 21 days in advance of the request isolation date?*

YesNo

Please provide 21 days notice where possible. Approval of requests are based on crew availability.

Have you reviewed the costs associated with this isolation request?*

YesNo

Please refer to the cost table listed above. Once reviewed, please click Yes.

Have you reviewed the 48 hour cancellation notice requirement in the event of an isolation cancellation?*

YesNo

Please Click Yes, acknowledging the required cancellation notice.

Cancellations. By submitting this request, a field crew will be performing a site visit within approximately 7 business days. Cancellations after a site visit has been performed are subject to cancellation fees.

Cancellation terms*

Yes, I understand that cancellations after a site visit has been performed are subject to cancellation fees.

Consent to terms*

I consent to the above use, disclosure and storage of personal information.

Security validation*