2025 Complaint Form Against Tournament Staff

2025 Complaint Form Against Tournament Staff

SELECT IF COMPLAINT IS FOR JUNIOR OR ADULT TOURNAMENT
Select if filing a complaint against a player in a JUNIOR TOURNAMENT or in an ADULT TOURNAMENT*

JUNIOR TOURNAMENT (Players ages 6 to 18)ADULT TOURNAMENT

REQUIREMENTS - Requirements For A Valid Complaint
I am completing and submitting this complaint form within a 14-day timeframe from when the incident took place*

YESNO
I am capable of providing the Name, Phone Number, and Email of a Witness who is not a Close Friend, Doubles Partner, Coach, or Relative (individual connected by blood or marriage) of the Player*

YESNO
This Witness, if contacted, is willing to support my accounts and representations of the incident*

YESNO
Regrettably, we extend our apologies, acknowledging the perceived unfair experience you have encountered. However, we are constrained to inform you that your complaint cannot be accepted, as it falls outside the 14-day timeframe from its occurrence. We appreciate your understanding.
Unfortunately, we extend our apologies, recognizing the perceived unfair experience you have encountered. Nevertheless, we must communicate that your complaint cannot be accepted due to the absence of support from a neutral witness. The witness cannot be a Close Friend, Doubles Partner, Relative, or Coach of the Player submitting the complaint. We appreciate your understanding in this matter.
Regrettably, we extend our apologies, acknowledging the perceived unfair experience you have encountered. However, we are constrained to inform you that your complaint cannot be accepted because it lacks a cooperating witness willing to substantiate your claim. We appreciate your understanding in this matter.

SELECT - Who You Are Complaining Against
You want to file a complaint against:*

PlayerParent / CoachTournament StaffReferee / Roving Official / Court Monitor
We regret to inform you that this form is exclusively for filing complaints against Tournament Staff (Tournament Directors or individuals working the Tournament Desk). If you wish to file a complaint against a Player, Parent, Coach, Referee, Official, or Court Monitor, kindly return to the tournament homepage and follow the correct link.

INFORMATION - Regarding The Complaint Form and The Process
Complaints are deemed eligible only when submitted within 14 days of the occurrence and can provide the support of a neutral, cooperating witness willing to substantiate your claim.

Kindly note that once you commence this form, you won't have the option to return and complete it at a later time without having to restart the form.

Upon the submission of a complaint, an acknowledgment of its receipt will be dispatched to the email address stipulated in question number four, "Email Address of Individual Submitting the Complaint". In light of the sensitive nature of situations occurring at events involving minors, all information provided, inclusive of resolutions/outcomes stemming from the complaint, is upheld with stringent confidentiality. Regrettably, updates regarding the outcome of your complaint cannot be disseminated. In the event you wish to submit supplementary information subsequent to the initial submission, it is exclusively permissible in written form via email. We extend our appreciation for your understanding and continued support.

To succesfully complete this form, it is imperative to possess all the requisite information enumerated below. Forms lacking any pertinent details from the specified list are ineligible for processing. Furthermore, all complaints necessitate information that can be substantiated by a witnessl deemed to be a neutral party.
REQUIRED*

I hereby acknowledge that I have read and comprehended the information outlined above regarding the operation of the complaint form and the requisite process to ensure acceptance of my complaint.

REQUIREMENTS - To Complete The Complaint Form
Required Information To Complete The Form:
1. Date You are Completing this Form
2. Name of Player or Parent Submitting the Complaint
3. Phone Number of Player or Parent Submitting the Complaint
4. Email Address of Player or Parent Submitting the Complaint
5. Address of Player or Parent Submitting the Complaint
6. Date The Incident Took Place
7. Time The Incident Took Place
8. Tournament Level Where The Incident Took Place At
9. Tournament ID Number for the Tournament Where The Incident Took Place At
10. Name Of The Tournament Where The Incident Took Place At
11. Name of The Tournament Staff Member The Complaint is Against
12. Role of the Tournament Staff Member The Complaint is Against
13. Name of the Tournament Site Where the Incident Took Place At
14. Details of the Incident
15. Witness Name
16. Witness Email
17. Witness Phone Number
18. Relation of the Witness to the Player Submitting the Complaint
REQUIRED*

I hereby acknowledge that I have thoroughly read and comprehended the stipulated requirements listed above that must be adhered to for my complaint to be deemed valid and accepted.

REQUIRED - Submitter's Information
2. Name Of Player Or Parent Submitting The Complaint*
3. Phone Number Of Player Or Parent Submitting The Complaint*
4. Email Address Of Player Or Parent Submitting The Complaint*
5. Address Of Player Or Parent Submitting The Complaint*

Street Address Line 2

REQUIRED - Details Of The Complaint
6. Date The Incident Took Place*

MonthDayYear
7. Time The Incident Took Place*

:HourMinutesAM/PM Option
8. Select The Tournament Level Where The Incident Took Place At*

Junior Circuit Orange or Green (10 & Under)World Tennis Number (WTN)Level 7Level 6Level 5 (Open or Closed)Level 4 (Open or Closed)Level 3 Closed (L3 Open Fall Under Nationals Grievance System, Contact National)
9. Enter The Tournament ID Number For The Tournament Where The Incident Took Place At*
10. Name Of The Tournament Where The Incident Took Place At*
11. Name Of The Tournament Staff Member The Complaint is Against*
12. Role of the Tournament Staff Member Complaint is Against*

Tournament DirectorIndividual Working the Tournament Desk
13. Name Of The Tournament Site Where The Incident Took Place At*
14. Provide A Description Of The Incident, Including As Much Detail As You Consider Necessary.*

REQUIRED - Witness Details - Minimum Of One Witness Is Required
15. REQUIRED - Witness #1 Name*
16. REQUIRED - Witness #1 Phone Number*
17. REQUIRED - Witness #1 Email*
18. REQUIRED - Relation Of Witness #1 To The Player Submitting The Complaint*

Close FriendDoubles PartnerRelative (individual connected by blood or marriage to the Player)CoachOther
Unfortunately, we extend our apologies, recognizing the perceived unfair experience you have encountered. Nevertheless, we must communicate that your complaint cannot be accepted due to the absence of support from a neutral witness. As stated at the onset of this form, the witness cannot be a Close Friend, Doubles Partner, Relative, or Coach of the Player submitting the complaint. We appreciate your understanding in this matter.

OPTIONAL NOT REQUIRED - Click Here To Submit A Second Witness
OPTIONAL NOT REQUIRED - Witness #2 Name
Optional
OPTIONAL NOT REQUIRED - Witness #2 Phone Number
Optional
OPTIONAL - Witness #2 Email
Optional
OPTIONAL NOT REQUIRED - Relation Of The Witness #2 To The Player Submitting the Complaint

Close FriendDoubles PartnerRelative (individual connected by blood or marriage to the Player)CoachOther

OPTIONAL NOT REQUIRED - Click Here To Submit A Third Witness
OPTIONAL NOT REQUIRED - Witness #3 Name
Optional
OPTIONAL NOT REQUIRED - Witness #3 Phone Number
Optional
OPTIONAL NOT REQUIRED - Witness #3 Email
Optional
OPTIONAL NOT REQUIRED - Relation Of The Witness #3 To The Player Submitting the Complaint

Close FriendDoubles PartnerRelative (individual connected by blood or marriage to the Player)CoachOther

SUBMIT
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