Terms and Conditions
When placing an order, 50% of the total amount paid serves as the non-refundable deposit.
If an order is placed, changes must be requested and communicated within 24 hours of payment. Changes made outside of this window may not be implemented.
All remaining balances must be paid in full 7 days before your delivery or pick up date by 5pm, or a $50 late fee will be applied to your order. Cakes will not be released without the late fee being paid with final balance
Shawna’s Sweet Treats is not responsible for any damage to the cake after pick up or setup is complete. The customer is responsible for providing an appropriate and secure table and environment for the cake(s). Cakes are heavy and require a sturdy table, and optimal room temperature of 70 degrees or below.
Shawna’s Sweet Treats reserves the right to use any photographs for display or promotion without compensation to you, the customer.
Our products may contain or come into contact with milk, wheat, nuts, soy, and other allergens. You agree to notify your guests of this risk and hold Shawna’s Sweet Treats harmless of allergic reactions.
Pick up & Delivery
At this time, Shawna's Sweet Treats is pick-ups only. Delivery is not currently available.
Please Note!! Plan your pick up time accordingly!! Late pick up May result in a late fee to receive your cake. Late pickups become an inconvenience to ShawnaSweetTreats & our day is planned according to your pick up times! Thanks
We require 2 weeks notice.
Orders placed without a 2 week notice are subject to a rush fee.
REFUNDS
Due to the tedious, handcrafted nature of our products, we are unable to provide refunds or exchange cakes, cupcakes and cheesecake.