Telephony Requests & Incidents
Telephony Fault, Move Line, New, Change
Requester Details
Name
*
Surname
*
Staff Number
*
Email
*
example@uwc.ac.za
Phone Number
Please enter a valid phone number.
Affected End User
Title of Affected User
*
Please Select
Mr.
Ms.
Mrs.
Prof
Dr
Name of Affected User
*
Surname of Affected User
*
Department
*
Not faculty but the department you are situated
Department
*
Request / Incident Details
Telephonic Request / Incident Type
*
Telephonic Fault
Telephonic Line Move
Telephonic Service
Telephonic Name Change
Extension Type
*
New
Existing
Telephonic Fault Description
*
Please explain the fault you are having eg no dialing tone , line dead. Please do not input fault only
Extension Number
*
Submitting an incorrect extension number will result in a rejection
Move From
*
Faculty , Department , Floor , Room Number
Move To
*
Faculty , Department , Floor , Room Number
Is the device faulty
*
Yes
No
Telephonic Change Type
New Extension
Name Change
Extension Access
Cost Center Change
Extension
*
Submitting an incorrect extension number will result in a rejection
Extension Access
*
Internal Only
Only Local (021)
National
International
Cell Phone / Mobile Numbers
Extension Access
*
Internal Only
Only Local
National - This includes Local
International
Cell Phone / Mobile Numbers
Alternate Extension Access
Divert Extension To Off Campus Number
Divert To Number
*
Please enter a valid phone number.
Cost Center Number
*
Submitting an incorrect cost center number will result in a rejection
HOD Email For Approval
Please enter the HOD's email address. Please note you cannot approve your own submission .
Full Name & Surname Of HOD
First Name
Last Name
Submit
Should be Empty: