Send Order Information
Create or Modify Orders, Send us Shipping Labels, or Attach Files or Print On Demand Artwork & Order Instructions using this form.
Your email
*
Order ID/Transaction Reference
*
What would you like to do? Multiple selection is allowed.
*
CREATE ORDER
Upload Files or Shipping Labels
RESEND ORDER
Customisation Message
REFUND ORDER
Buyer Notes
MODIFY ORDER
CANCEL ORDER
Ship to: Name
*
Ship to: Address
*
Order Items: One per line
*
Please include the Quantity Purchased, Product Name and/or Item SKU (if applicable). You can find this information on our website. One per line.
You must provide a valid reason when making a RESEND Request
*
Please Select
WRONG ORDER (e.g. The order received contains the wrong items -customer request for a replacement)
DAMAGED ORDER (e.g. The order-items have arrived damaged -customer request for a replacement)
MISSING ORDER ITEMS (e.g. The order has missing order-items)
ORDER NOT RECEIVED (e.g. The order has not arrived -customer request for a replacement)
RETURN REQUEST (e.g. The customer makes a request to return the order in exchange for a replacement order)
REPLACEMENT AT OWN EXPENSE (e.g. I will pay again for a replacement to be sent to my customer)
Eligible RESENDS will be reshipped within 2 business days. IMPORTANT! We do not provide a RESEND option for International Shipments with exception to a replacement sent at your own expense.
You must submit proof of refund (screenshot) and/or provide a valid reason when making a REFUND/RETURN Request
*
Please Select
INAD ORDER (e.g. The order-items are not what the customer expected)
WRONG ORDER (e.g. The order received contains the wrong items)
DAMAGED ORDER (e.g. The order-items have arrived damaged)
ORDER NOT RECEIVED (e.g. The order has not arrived)
RETURN REQUEST (e.g. The customer makes a request to return the order)
NEGATIVE FEEDBACK REMOVAL (e.g. The customer has removed their negative feedback)
ORDER CANCELLATION (e.g. The customer has requested to cancel the order)
Eligible REFUNDS will be processed within 30 days.
Upload Files(s)
*
Browse Files
Drag and drop files here
Choose a file
You can upload up to 10 Files at once.
Cancel
of
Additional Information
Provide any additional order information or communications from buyer (if applicable)
Asana Task Name
*
Asana Task Description
*
Please verify that you are human
*
Submit
Should be Empty: