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Role:	Project Coordinator (Graduate)
Position Duration:	Permanent full-time
Location:	Melbourne
Reports to:	Production Manager

Position Overview

As a Project Coordinator working in the multicultural communications industry, you will be responsible for overseeing translation projects from end-to-end, on-time, within budget and to the highest standards. The role will involve daily interaction with clients, translators, and our production team to ensure that our translations projects run smoothly.

This role is a suitable Graduate (entry-level) role for an enthusiastic language professional looking to get hands-on experience in the translation, localisation and multicultural communications industry.

Reporting to the Production Manager and working as part of Ethnolink’s world-class Production team, you will have the opportunity to have a profound impact on the development of high-quality, culturally appropriate resources that make a meaningful difference in the lives of people in Australia.

This position is based in Melbourne.

Responsibilities

Project Coordination

• End to end project coordination of translation projects, including identifying clients' requirements, project scope and managing deadlines.

• For larger projects, develop project schedules including resource assignments and project budgets.

• Provide assistance to the quality management process, including proofreading documents.

• Use appropriate tools and systems to analyse files and prepare them for translation, and to convert and publish translated files.

• Participate in daily, weekly and monthly meetings with the production team, to ensure that projects are being effectively managed.

Account Management

• Develop and maintain business relationships with assigned clients and ensure that their experience with Ethnolink is world-class.

Record-keeping & Reporting

• Input data accurately and in a timely fashion into our operational & financial systems.

• Produce high-quality reports for management and the team.

Sales & Customer Service

• Occasionally backfill for the Translation Strategy team by handling web, email and phone requests from new prospects, including analysing clients’ requirements and providing quotes.

 

Desired Skills & Qualifications

• Bachelor’s degree or higher, preferably in translation
• An understanding, appreciation and passion for cultural diversity.
• An ability to learn and grow quickly.
• Ideally, the ability to speak a language other than English.
• Alignment with Ethnolink’s core values .