Definition and Terms
Quality of Work: Quality work refers to work that meets and exceeds client or company expectations.
Quantity of Work: Amount of work produced. is consistent. Efficient use. of time and resources.
Adaptability: The quality of being able to adjust to new conditions.
Initiative: The ability to assess and initiate things independently.
Problem Solving: The process of finding solutions to difficult or complex issues.
Dependability: The quality of being trustworthy and reliable.
Helpfulness of Others: Cooperation, kindness, support, assistance, sympathy, friendliness, rallying around, neighborliness, good neighborliness The level of expertise and helpfulness is higher in small shops
Attitude: a settled way of thinking or feeling about someone or something, typically one that is reflected in a person's behavior.
Image: The general impression that a person, organization, or product presents to the public.
Categories of Criteria to Consider for Employee of the Year:
PERFORMANCE AND PROFESSIONAL DEVELOPMENT
· Kudos from Clients
· Kudos from other staff
· Milestones crossed
· Team accomplishments
· Personal accomplishments
· Leadership qualities
· Excellence in Performance
· Possesses qualities and experience in duties
· Is an asset to the organization?
· Takes on additional duties besides assigned tasks
· Completes assignments on time
· Expert in knowledge and experience in the department
TIME AND ATTENDANCE
· Length of service
· Must be full-time with a minimum of 2 years of employment
· Committed
· Punctual and dependable
COMMUNICATION
· Peer to peer communication and association
· Well versed in communicating with others
· Take ownership so that reputation and promotion is protected
INNOVATIVE AND CREATIVE
· Professional development- courses, trainings (management team establishes as well as the employee takes initiative and keep up their certificates and turn into HR)
· Take the initiative to help the agency get additional resources, funds by sending information for grants or donations, contributions, etc.