Member Change of Info Request

Member Change Of Information Request
Utilities and companies with a paid membership in Alabama 811 receive locate requests for the purpose of marking their underground facilities prior to excavation. Is the organization that you work for a member of Alabama 811?
Based on your answer, your organization is not a member of Alabama 811, so you do not need to complete this request form.

Please select the option below that best matches your needs.
- I’m a professional excavator and want to submit locate requests online.
  Register for an Alabama 811 Portal account: https://geocall.al811.com/ui/signup-detail
  After registering, check your email to verify your account.
- I’m a homeowner and plan to dig on my own property.
  Submit a single locate request online—no registration is required: https://geocall.al811.com/ui/ticket/homeowner
- I have a Portal account and need to change my email address or update my contact information.
  Email your updated information to: remoteapps@al811.com
- I need to transfer my Tier 3 ticket entry access from my old account to my new one.
  Email your information and request to: remoteapps@al811.com.
- I already called 811 and need to correct the contact information on my ticket.
  Email the ticket number, a brief description of the issue, and the information that needs to be updated to: remoteapps@al811.com.
For additional answers to frequently asked questions, visit: https://geocall.al811.com/media-custom/help/index.html
Company/Utility Information

Company/Utility/Municipality NameMember Code(s) If unknown, type unknown
When would you like these updates to take effect?

MonthDayYear
2 digit month, 2 digit day, 4 digit yearDate
Temporary Change

MonthDayYear
2 digit month, 2 digit day, 4 digit yearDate
What brings you here today?
You Chose Add, Edit or Remove Individual Contact
Alabama 811 Roles for New Contact:

Other
INACTIVE: Select AL 811 Contact Roles assigned to the individual being REMOVED - INACTIVE:

Other
Alabama 811 Roles for Existing Contact:

Other
Invoicing Preference

Other
Positive Response Facility Type(s)
Billing Email Address
Example@example.com
Alabama 811 Roles for New Replacement Contact:

Other
Invoicing Preference for Replacement Billing Contact

Other
Updated Billing Email Address
Example@example.com
Mailing Address for Replacement Billing Contact

Street Address

Street Address Line 2 (Apt/Suite)

CityState

Zip Code
Physical Address

Street Address

Street Address Line 2 (Apt/Suite)

CityState

Zip Code
Positive Response Access for Replacement Contact
INACTIVE Select AL 811 Contact Roles assigned to the individual being REMOVED -INACTIVE
Reason for removing contact INACTIVE
(Example: No longer employed, retired, promoted, etc.)
Mailing Address

Street Address

Street Address Line 2 (Apt/Suite)

CityState

Zip Code
Physical Address

Street Address

Street Address Line 2 (Apt/Suite)

CityState

Zip Code
Replace, Add, or Remove Locate Request Receiving Method
Hours of Operation Monday Through Friday

Hour Minutes

AM/PM Option

Until

Hour Minutes

AM/PM Option
2026 Observed Holidays Available
Main Office Phone Number - INACTIVE
Updated Main Office PhoneFormat: (000) 000-0000.
Other
Additional details?
Should be Empty: