Coverage Responsibility
Our verification of your benefits cannot guarantee accuracy of information received from insurance representatives. It is your responsibility to know what your insurance plan covers and what your financial responsibility is.
You must notify RRC immediately if there are any changes to your health insurance coverage by visiting our website at www.rumrivercounseling.com and completing the online Update Registration Information form or by calling our office at (763) 482-9598.
If your insurance does not pay for your visit within 90 days, you will be financially responsible for payment and asked to handle the claims directly with the insurance company. You are responsible for any and all denials from your insurer regardless of the reason for the denial.
In compliance with our contracts with your insurance company, a copy of your insurance identification card and you or your legal guardian’s driver’s license/State ID is required.
Deductible Policies
If you have insurance with a deductible, a deductible payment is collected at the time of session. Payments collected to satisfy a deductible are based on an estimate of your out-of-pocket costs for services provided.
Immediately after your session, we submit the claim to your insurance company and payments made will be credited toward satisfying the deductible under your health insurance plan.
Once your deductible has been met, any overpayments will be applied toward copays, coinsurance or will be refunded if there is no remaining patient responsibility due.