Bespoke By Enoch Suit Contract Logo
  • Part 1: Order Contract

  • This contract is made between Bespoke by Enoch, hereafter "Bespoke by Enoch" or "Bespoke", and the client, the "Client", listed below,  regarding the purchase of Bespoke Attire and accessories listed below. Additonal measurement and customization sheet as well as other documents might apply.  

  • Client Profile

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  • Order Details

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  • Wedding Order Details

  • Wedding Group Order Details

  • Wedding/Event Members: 

  • Terms and Conditions:

  • Payments:

    Full payment is required upon ordering. No cancellations, refunds, returns or exchanges will be permitted. If a payment plan is authorized, and your payment(s) are not paid in full on the due date, the following will happen: 

    • Payments that are overdue by 7 days late will automatically incure a late fee of $75
    • Payments that are overdue by 14 days, with no communication/payment from the client, will be considered a refusal to pay and your order will be cancelled.

    The client signing the contract will be the sole person responsible for delivering all payments to Bespoke by Enoch. If a member of the party would like to make a payment in person towards the total contracted amount they may, however Bespoke by Enoch will not be tracking how much has been paid towards each individual attire set, only thorugh the full total.

    All wedding attire MUST BE PAID IN FULL prior to any try ons, pick ups, or in person viewings.

    If your order is cancelled due to non-payment/refusal to pay, the client is still soley held legally resposible to pay the remaining balance. Should this go unpaid for 45 days after the due date, Bespoke by Enoch can and will send the remaining balance to collections. 

  • Alterations and Pickup:

    Once your attire is complete, a Bespoke by Enoch teammate will reach out to schedule a pick up. Attire must be picked up no later than 30 days after its arrival. If you are planning to try on your attire in store, you must make an appointment. Should you take your attire home and find that it does not fit the way you envisioned, you may bring it back within 2 weeks for Bespoke by Enoch take care of the fit. On average alterations take 1-2 week to complete.

    OR

    Fine tuning and tapering alterations will likely be needed and are the responsibility of the Client. Bespoke by Enoch is not responsible for the cost of any alterations. The client will be notified when the Bespoke Attire and other accessories arrive. Attire must be picked up no later than 30 days after its arrival. Any attire that is not picked up after 30 days of its arrival will become Bespoke by Enoch property. No refund will be given to the client. 

  • Extra Fees:


    While our Bespoke attire takes on average 2-3 months for production, this is not the standard guaranteed timeline. If your attire is needed sooner, we can only rush at the time of purchase.

    If the requested completion date is sooner than the necessary 2-3 month production timeline, then a rush fee of 10-20% will be added. Please note we must take into account your design, sourcing materials, production capabilities, holidays, etc. 

    If the client needs Bespoke by Enoch to ship their attire, we will provide a shipping label with tracking and insurance at the cost of the client. Shipping cost is the responsibility of the client.

    Return check charges are $35.00. Any attempted credit card “charge-back” will result in additional fees to the client.

  • By signing below, the client agrees to the terms and conditions of Bespoke by Enoch and understandthat your decision is final, whereas refunds will not be permitted.

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