This contract is to inform the customer on the policies and procedures of the restoration process that we follow at Rehab Garage LLC. The restoration and/or repair of any vehicle can and is a lengthy and possibly an expensive process. It is a commitment both in time and money for the customer and Rehab Garage LLC. It is our goal to work with you as the customer to ensure that you understand the commitment to time and money required by you to start and finish your restoration project. This agreement is signed and dated by both parties prior to any work being done on your project to ensure that there are no misunderstandings about the process, payment requirements, warranties, and/or any other items related to the process of completing your restoration project.
Terms:
1. ESTIMATES OR QUOTES - Because of the unknown variables associated with any restoration (including but not limited to- condition of body, frame, electrical, broken parts etc there will be NO ESTIMATES or QOUTES of the total cost or repairs or restorations for ANY item required to complete your project. All repairs, restorations, or replacements required for your project will be charged on a time and material basis ONLY. All time is logged daily by time logs. Materials are logged by receipt plus a standard 35% mark-up added to the retail cost of the item. Any verbal conversation about your project cost DOES NOT constitute an estimate or quote of cost or time needed for your project. There is no such thing as a verbal estimate or quote of any kind. As a customer of Rehab Garage LLC, you are purchasing our time in one hour increments to work on your project.
2 SCHEDULE AND DEPOSIT - Rehab Garage LLC operates on a tight schedule due to the vast difference in project requirements. Because each project has its own unique items to complete, we do not offer completion dates on ANY project. We work as efficiently as possible to complete items as they are required and/or materials are available. SOME PROJECTS CAN TAKE LONGER THAN EXPECTED. Be patient. Quality takes time. Any Deposits paid by you for your project are considered "credit" you have to spend on your project through Rehab Garage LLC. Your remaining amount of "credit" is tracked daily.
3 "STAND BY" DEPOSIT - If required, due to any current scheduled projects at the time of this contract signing, a "Stand by Deposit" may be required upon signing of this agreement to schedule a spot in line on our waiting list. The "Stand by" deposit for any project is $2500.00. The "Stand by" deposit will be applied to your project once it begins. This standby deposit holds your place in schedule ONLY. There is no guaranteed time frame for when your project may start.
Any project in "Stand by" status can NOT be at the Rehab Garage LLC facility prior to the scheduled start time. If you choose to remove your project from our schedule prior to the
project beginning, $1000 of the "Stand by" deposit is NON-REFUNDABLE. The remaining
balance will be refunded to you 30 days after cancellation of the project by you.
IN THE CASE OF YOUR PROJECT NOT STARTING WITHIN ONE YEAR OF YOUR "STAND BY" DEPOSIT BEING PAID BECAUSE OF SCHEDULE AVAILABILITY; YOU CAN CANCEL YOUR PROJECT AND THE FULL AMOUNT OF $2500 WILL BE REFUNDED TO YOU WITHIN 30 DAYS OF
If you need a place to store the vehicle while you are waiting for your project slot to be ready, we offer storage services on a monthly basis as a separate service. (Please contact your representative for more information on storage services)
4 "START UP" DEPOSIT - The "Start Up" deposit for your project will be DETERMINED BY THE
SIZE OF YOUR PROJECT AT CONTRACT SIGNING (See Descriptions in section 4
5"WORKING" DEPOSIT - A "Working" Deposit will be required to be paid to continue work on your project when the Start-up Deposit is depleted down to 10% remaining and each time after a deposit is depleted similarly until the project is complete. REHAB GARAGE LLC DOES NOT DO
ANY WORK WITH A DEPOSIT AMOUNT IN PLACE.
ALL PROJECTS CONSIDERED A LARGE PROJECT (OVER $20,000.00 IN COST ESTIMATED) ARE REQUIRED TO PAY A MINIMUM OF $20,000.00 PER WORKING DEPOSIT PAYMENT.
ALL PROJECTS CONSIDERED A SMALL PROJECT (UNDER $20,000.00 IN COST ESTIMATED) ARE REQUIRED TO PAY A MINIMUM OF $5,000.00 PER WORKING DEPOSIT PAYMENT.
FAILURE TO PAY THE REQUIRED WORKING DEPOSIT AMOUNT WILL CONSTITUTE STOPPAGE
OF YOUR PROJECT IMMEDIATELY. (See section 6 for explanation of actions taken for stopping a project
6 PROJECT PROCESS - Each project that comes into our shop is different and requires different procedures. Because of these differences, each project that is in line one behind the other can affect the start or finish time of the preceding project. This means that sometimes your project may be waiting for work to be done for an undetermined period of time. Your project will move through each step as quickly as needed to insure quality standards can be maintained. Sometimes this may be become frustrating to you as a customer but please understand you are paying for quality. Quality requires time. Any time you have a question or concern about how your project is moving forward, we will be glad to review it with you. During your project some plans may change based on damage found, cost issues, customer choices, etc. Project process categories are as follows: a BUILD MEETING - b Check In/Inspection c Disassembly/Inventory d Media Blasting/Stripping & Epoxy application e Fabrication f Mechanical