Return Material Authorization
Customer should complete fields accordingly & with accurate information
Account & Contact Details
ACCOUNT NAME
*
ACCOUNT NUMBER
IF KNOWN / AVAILABLE
ACCOUNT CONTACT NAME
*
ACCOUNT CONTACT EMAIL
*
DIFFERENT RMA CONTACT?
*
Please Select
Yes; RMA contact is different
No; RMA contact is the same
YES, IF DIFFERENT ACCT & RMA CONTACTS
RMA CONTACT NAME
*
IF DIFFERENT FROM ACCT CONTACT NAME
RMA CONTACT EMAIL
*
IF DIFFERENT FROM ACCT CONTACT EMAIL
Order & Item #1 Details
Please complete all fields below accordingly. Items must be from same PO.
PURCHASE ORDER NUMBER
*
SALES ORDER NUMBER
IF KNOWN / AVAILABLE
ITEM DESCRIPTION
*
USE PART NUMBER, IF KNOWN / AVAILABLE
RETURN QUANTITY
*
INCLUDE UOM (FEET, LBS, ETC.)
RETURN REASON
*
Please Select
Incorrect Item
Quantity Error
Quality/Damage
Other
IF QUALITY/DAMAGE, PHOTO REQUIRED
ACTION REQUESTED
*
Please Select
Credit Account
Replace Item(s)
Other
EXPAND SECTION TO ADD ANOTHER ITEM
Item #2 Details
If adding addition item, please complete all fields below.
ITEM DESCRIPTION
USE PART NUMBER, IF KNOWN / AVAILABLE
RETURN QUANTITY
INCLUDE UOM (FEET, LBS, ETC.)
RETURN REASON
Please Select
Incorrect Item
Quantity Error
Quality/Damage
Other
IF QUALITY/DAMAGE, PHOTO REQUIRED
ACTION REQUESTED
Please Select
Credit Account
Replace Item(s)
Other
EXPAND SECTION TO ADD ANOTHER ITEM
Item #3 Details
If adding addition item, please complete all fields below.
ITEM DESCRIPTION
USE PART NUMBER, IF KNOWN / AVAILABLE
RETURN QUANTITY
INCLUDE UOM (FEET, LBS, ETC.)
RETURN REASON
Please Select
Incorrect Item
Quantity Error
Quality/Damage
Other
IF QUALITY/DAMAGE, PHOTO REQUIRED
ACTION REQUESTED
Please Select
Credit Account
Replace Item(s)
Other
ITEMS TO BE RETURNED
*
Item Description /
Part Number
Return Quantity
Return Reason
Return Action
Item 1
Incorrect Item
Quantity Error
Quality/Damage
Other
Credit Account
Replace Item(s)
Item 2
Incorrect Item
Quantity Error
Quality/Damage
Other
Credit Account
Replace Item(s)
Item 3
Incorrect Item
Quantity Error
Quality/Damage
Other
Credit Account
Replace Item(s)
Back
CONTINUE
RETURN REASON DETAIL
*
BRIEF, BUT SPECIFIC INFO RE: RETURN REASONING
PHOTO OF ITEM(S) TO BE RETURNED
Browse Files
Drag and drop files here
Choose a file
QUALITY/DAMAGE RMAs REQUIRE PHOTO: JPG, JPEG, PDF, & PNG ONLY.
Cancel
of
ADDITIONAL COMMENTS
ACKNOWLEDGEMENT
*
SUBMIT RMA
Should be Empty: