• MOTOR VEHICLE CLAIM (NONTHEFT)

    The issue of this form does not constitute an admission of liability on the part of the insurer.
  • Please complete all sections of this claim form and return with the following documents:
  • A. RENTAL COMPANY DETAILS

  • Have you claimed or intend to claim an input tax credit on the GST component of the premium applicable to the Policy?
  • Will you be claiming an amount less than 100%?

  • B. RENTAL VEHCILE DETAILS

  • Do you owe finance on your vehicle?
  • C. RENTER DETAILS  (details of the person the rental agreement is signed under with Evee)

  • D. DRIVER DETAILS (FOR PARKED OR UNATTENDED VEHICLES, DRIVER OR CUSTODIAN AT THE TIME OF LOSS)

  • please select the option that is applicable to you
  • Licence Expiry Date
     / /
  • DOB
     / /
  • E. INCIDENT DETAILS

  • Date
     / /
  • Road surface
  • At the time of the incident the insured vehicle was:
  • Traffic Controls
  • In the below Diagram, please see below instructions:

  • F. DAMAGE TO YOUR VEHICLE

  • Are you claiming damage to the rental vehicle?
  • Was the vehicle towed?
  • G. POLICE

  • Did a Police Officer attend the accident scene, or did you report the incident to the police?
  • Date of report
     / /
  • Did the Police indicate who was responsible?
  • H. PASSINGER(S) - All passingers in the rental vehcile at the time of the accident 

  • I. WITNESS(ES) - All independent witnesses, not passengers in the rental vehicle at the time of the accident

  • J. DETAILS OF OTHER VEHICLE (third party details) 

  • DOB
     - -
  • Was the owner in the vehicle at the time of the accident?
  • K. DAMAGE TO OTHER VEHICLE

  • L. PRIVACY

  • We respect your privacy and we comply with the Privacy Act and the National Privacy Principles. A copy of our Privacy Statement is available at any of our offices or online at www.CGU.com.au

     

    Complaints Procedure

    If you do not agree with any decision we make in relation to the Policy, please write to us stating what you disagree with and why. We will then resolve or attempt to resolve your complaint immediately, or we will refer the matter to our Internal Dispute Resolution Committee (IDRC If you are not satisfied with a Claim decision by the IDRC, the matter may be referred to an independent dispute resolution body, Australian Financial Complaints Authority (AFCA), provided the matter falls within their jurisdiction.

    Australian Financial Complaints Authority
    Freecall 1800 931 678
    Post: GPO BOX 3, Melbourne Victoria 3001
    Website: www.afca.org.au
    Email: info@afca.org.au

    The Insurance Contracts Act 1984 (as amended) requires you to provide all information which CGU may reasonably require, and stipulates that any omission may adversely affect the cover under your Policy. If you would like more information on your Duty of Disclosure (or any other aspect), please contact your broker or nearest CGU Insurance office.

  • M. DECLARATION AND AUTHORISATION

  • The information and answers given above are true, correct and complete in every detail.

    1.I/We understand the claim may be refused if the information is not true or is withheld.

    2. I/We authorise CRI to give to and obtain from other insurers, insurance reference bureaus and credit reporting agencies any information relating to the Insured or Renter's credit or insurance history as well as insurance claims information obtained during the course of this contract.

  • Date
     / /
  • Date
     / /
  • PLEASE CHECK THAT THIS FORM HAS BEEN FULLY COMPLETED AS ANY OMISSIONS MAY DELAY YOUR CLAIM.

  • Should be Empty: