About This Induction

This is a General Induction and is required to be completed by all Belway Staff and associates. Please read this induction carefully as there will be some questions for you to answer so we can be sure that you've understood eveything.

This General Induction does not replace our Clients' induction.

Belway operates on many different client sites and each client may have their own induction, policies, procedures and onsite rules that must be complied with whilst engaged with that client. Those policies, procedures and onsite rules will be provided by the client either via an induction and/or training.

Assistance can be sought for translation and comprehension however the answers must be answered by the staff member being inducted.

If you have any queries, concerns please contact your Belway Supervisor on site.

Personal electronic mobile devices:

Personal electronic mobile devices are NOT to be used whilst operating equipment, machinery or in operational areas.

Each of our clients have strict rules on personal electronic mobile devices, and may have designated areas, so please ensure you are aware of our clients site rules.

If you are required to be contacted in case of an emergency, please advise your Supervisor.

Personal Protective equipment (PPE):

SHIRT/VEST - High visibility shirts or vests to be worn when in operational areas. Please ensure the shirts are clean and presentable.

FOOTWEAR - Protective capped footwear is to be worn whilst engaged at our clients sites.

Each of our clients have specific PPE requirements. You will be advised of the specific PPE Requirements by Belway staff prior to commencement.

Stealing/Theft

Stealing will not be tolerated by Belway. Instant dismissal and criminal charges may occur.

Some of our clients have security procedures that conduct bag inspections and car inspections (if parked onsite), so please ensure you comply with security or management onsite.

Smoking and Vaping in Designated Area

If you smoke or vape, please ensure you are aware of our customers' smoking / vaping policies which will be outlined in Customer/Site specific inductions and/or on signage. 

Some customers do not allow smoking or vaping at all on site whereas others may allow it but only in designated areas.

Always assume smoking and vaping is NOT allowed unless a policy, induction or site signage indicates it is allowed. 

It is you responsibility as a smoker or vaper to find these site rules and obey them at all times as consequences of not following the rules could include being banned form sites and disciplinary action upto and including dismissal.

Material Handling Equipment (MHE)

Material Handling Equipment Includes Forklifts, Order Pickers, Pallet runners, Electric Pallet Jacks, Work platforms etc.

Only Competent and Authorised Operators can operate MHE
All forklift drivers, order pickers and other licenced MHE must hold a relevant License or High Risk Work Licence (HRW). Your HRW Licence must be with you whilst operating the MHE. Please ensure you have been given authority to operate the MHE by the client prior to operation.

Taking Forklift Safety Seriously

WorkSafe NSW and other states have an initiative to encourage Safe practices on Forklifts. For more information click here: http://www.safework.nsw.gov.au/__data/assets/pdf_file/0013/403150/forklift-safety-factsheet-SW08946.pdf

• No Licence, No Drive or Face A Fine.
• Pre-Operation Checks to be completed prior to operating the forklift or MHE.
• Operate the forklift at a safe speed to the conditions. Slow down if wet or congested.
• Always wear seatbelt if fitted
• Report any faults, damages, hazards or near misses
• Never operate the forklift if you cannot read the load rating plate
• Park the forklift on level ground away from emergency exits, doorways or walkways.
• Must sound horn and look over both shoulders prior to reversing.

Sun Safety and UV Protection

When working outside the sun can be harmful to your health and safety. It is essential that you protect yourself to reduce skin cancer and other issues the sun can cause. 
The Australian Skin Cancer Council recommend the following :

• Slip on a shirt that covers your body including the neck
• Slop on some sunscreen regularly that is above 30+ SPF 
• Slap on a hat that has 360 degrees protection
• Seek shade (where possible such as a container or awning/annex)
• Slide on some sunglasses (if possible)

Chain of Responsibility - CoR

The Chain of Responsibility (CoR) ensures everyone who works with heavy vehicles – from the business that employs a driver to the place where goods are delivered – is accountable for safety. At Belway Labour Management we mostly  load/unload containers. The following are ways to improve vehicle safety:

Load restraint

The container crew must use methods to ensure safe packing, such as:

• stacking goods in a safe manner
• ensuring goods are secured to the pallet
• ensuring goods are stretch wrapped where necessary

Mass and dimension

The container crew loaders must ensure that:

• individual pallet weights are correct
• load documentation and labels are accurate
• goods packed in freight containers do not exceed the container’s cargo capacity

Fatigue

The ccontainer crew loaders must ensure that the load is:

• packed in a timely manner, without unnecessary delays
• packed and ready to be loaded at the agreed loading time
  
  

Bullying and Practical jokes

Bullying, teasing, racial vilification are behaviours that will not be tolerated on any Belway work site. Report any such incidences and the matter will be dealt with immediately.
Practical jokes can lead to risky behaviour and accidents on site and will not be tolerated.

Site Specific Rules and Site Access

Prior to or on arrival, ensure you are aware of our Client’s site specific rules.

You have a duty of care to yourself and others.

Site address, site contact person and access points will be provided by Belway supervisor prior to commencement of work.

Ensure you arrive 15 minutes early to allow for entry to site as new sites may be unfamiliar.

Sign in and out of the Belway Site Register on arrival and exit.

Enter premises through designated walkways and entry doors.

Never use forklift/truck access doors.

Unauthorised Areas

You are not permitted to enter some areas of our client sites. These areas will be marked unauthorised areas or keep out.

Please ensure you adhere to these areas for your own safety.

Running Late, Leave or Absent

RUNNING LATE - For any reason you are running late, please contact your Belway supervisor or after-hours manager. Multiple occurrences of late arrival or being absent may result in termination of your employment.

PERSONAL LEAVE – When taking leave or planning a holiday, please inform your supervisor with as much time as possible so a replacement can be found before you go on leave. Please understand that the position may not be available on return depending on timing and length of leave.

ABSENT - If you are sick or unwell, please call your Belway supervisor prior to the arranged start time. Please understand that the position may not be available on return depending on timing and length of time absent.

Emergency Procedure

Each of our clients have an emergency procedure with an emergency evacuation plan and evacuation area.

In the event of an emergency, stay calm and follow all instructions from the emergency wardens onsite.

Turn off and shut down any equipment and walk to the nearest emergency exit following it to the emergency evacuation point.

Under no circumstances are you allowed to leave the site until the emergency has been cleared by emergency services.

Incident Reporting

Any injuries, incidents, hazards and near misses are to be reported to our Client’s management staff immediately.

If it is an injury, contact the Belway site team leader or your Belway supervisor so that the appropriate assistance can be provided immediately.

If you are uncomfortable with reporting to the management team onsite, please contact Belway office and management will consult with the client and the next steps.

Click this link for a fact sheet https://www.safework.nsw.gov.au/__data/assets/pdf_file/0003/50088/20191011-SIRA08088-If-you-get-injured-at-work-poster.pdf

Personal belongings

Due to being a casual at our clients sites a locker may not be allocated.

Please ensure all valuable items are securely locked away in your car and not taken on premises.

Personal belongings are to be kept in a personal bag that can be stored onsite.

Our clients hold no responsibility for personal goods stolen or lost.

Drug & Alcohol Policy

We have a “zero tolerance” for drugs and alcohol in the workplace.

As per our Drug & alcohol policy you are not permitted to work under the influence of drugs or alcohol at any time and you may be required to participate in drug & alcohol testing at any time while at work.

If you are using any prescription drugs, please ensure they do not impair your ability to conduct your work activities. If they do, please inform Belway office.

No Food or Drink in Operational Areas

No food or drink to be consumed in operational areas with the exception of water

Please use lunch rooms provided.

Walkways

All Belway staff are to use marked safety walkways (if present onsite).

Follow all walkways to the operational areas when arriving and exiting site.

Safe Manual Handling Techniques

Please ensure you follow the safe manual handling techniques below. Always stretch where possible.

Stretching Exercises

Stretching prior to work is encouraged to prepare the body for work and prevent inuries.

Preparation

Before entering any of our clients work sites, you must have the correct Personal Protective Equipment (PPE). This consists of

1. High Visibility Top (eg, vest, singlet or shirt) which must be visible at all times (not covered by a jumper)
2. Protective Capped Footwear.

It is advisable to also bring gloves, protective glasses and sun block (where necessary).

Prepare for work by warming up, stretching and drinking water to hydrate (drink constantly during work as well).

Be aware of your surroundings such as ramps, steps, gaps, uneven ground, slippery surfaces, and spills.

Inspect your work area and make sure it is safe and free of hazards. Where possible, remove any hazards that may cause you to trip, slip or fall.

Safe Operating Procedure for Unloading Containers

Protect your eyes when cutting off the security seal/bolt. Dispose of cut seals/bolts to remove risk of slipping on loose items. Use Eye and Hand protection if required.

Ensure container cuffs are affixed before attempting to open container doors.

If container doors are difficult to open a steel pipe can be used to provide greater leverage. Always open the door on the right with caution to assess stability of the load before removing container cuff. If load is unstable, close the door (if possible) and notify your leading hand or supervisor immediately who will ensure the collapsed container procedure is followed (toggle bars, reports, photos etc).

Remove safety netting, straps and/or dunnage (air) bags only when safe to do so under the supervision of leading hands and/or supervisors. Ensure cutting device is compliant to Belway or customer requirements. (eg retractable, parrot knife, telescopic cutters)

Assess carton weights and sizes before attempting to lift and watch out for loose or falling items at all times.

Safe Operating Procedure for Unloading Containers (Cont.)

Maintain a 3 metre exclusion zone around a forklift where possible. Some sites require you to exit the container before the forklift enters (especially where containers are on trailers / docks). If you are required to remain inside the container when a forklift is in operation (only when container is on the ground), you must stand at the side of the pallets where you are visible to the forklift driver. Some sites have allocated “pedestrian safety zones” between dock spaces in which its safe to stand it while the forklift is entering and exiting the container for full visibility. If available, stand there.

Never stand behind the pallet when a forklift is entering the container. The forklift driver must sound the horn before entering the container.

Your Supervisor or Team Leader will inform you of the correct procedure depending on the customer you work with. If you are required to stay inside the container during the unload process, stand to the sides of the pallets, 3 metres away from forklift. NEVER BEHIND or FRONT.

If customer requires you to stay outside the container during the unload process, exit the container before the forklift goes up the dock ramp, stand to either side of the container dock away from the door to be as visible as possible to all forklift operators. IF a safety zone area is marked on the floor, Stand in that area and remove all obstructions from those zones.

Remove any rubbish (plastic, cardboard, netting, etc) immediately and place in the appropriate bins.

Do not create a trip hazard by leaving rubbish lying around while you work.

Always contain any spills and clean up immediately using spill kits to remove slip hazards (especially oils).

Never place any part of your body under a suspended load (eg, pallet on fork tynes lifted off the ground). Use a stick to reach out of reach items.

Never pick up broken glass with bare hands. Always use gloves or shovels/brooms etc.

Safety tips to prevent injuries when lifting

DO NOT twist/turn as you lift. Lift to an upright position first, then move your feet to re position your body.

DO NOT stand on unstable or uneven surfaces such as pallets or cartons. Always plant your feet firmly on stable surfaces. If required, use a safety step to reach high objects and pass the cartons down to your partner in the container rather than climbing up and down and risk slipping or falling from the step.

Brace your body weight by placing one foot forward and/or one hand on a stable surface to support your back but do not over extend.

Stretch constantly during work. Change sides in the container periodically (e.g after each time the pallets are replenished or at the quarter/half way mark) to equalise the stresses on each side of your body.

Do not lift more than you can, do so safely and comfortably.

Stretch and warm down after work to help your body recover quickly.

Common injuries and potential hazards to avoid

CRUSHED or PINCHED FINGERS
Be careful when placing heavy items such as canned items. Watch for sharp
edges on tops of cans as these can split or separate finger nails from the ends of fingers.

BACK PAIN
Using the correct lifting techniques such as lifting with your legs rather than your back can avoid back pain and injury.

TWISTED ANKLES
Watch out for loose items such as container seals, uneven surfaces such as the edges of ramps and uneven ground surfaces that can cause you to trip, slip or roll your ankles.

WALKING INTO HAZARDS
Watch where you are going. Do not talk on your phone or text while walking. Stand in a safe location, back to a wall for example with a clear area in full view in front of you before using your phone.

BEWARE OF FORKLIFTS
Watch out for forklifts in operation. Keep a minimum safe distance of 3 metres around an operating forklift. Be aware of the paths taken by forklifts and avoid standing behind a forklift at all times.