The following documents contain crucial information regarding liability, payments, customer support, and other significant matters. Please review their contents carefully before submitting.

ECM/PCM Reprogramming Services

Throughout this document, terms such as 'tuning,' 'programming,' and 'reprogramming' may be used interchangeably. These terms collectively refer to the process of altering the calibration values programmed into the vehicle's control modules. This modification may encompass, but is not limited to, the Engine Control Module (ECM), Transmission Control Module (TCM), Powertrain Control Module (PCM), Body Control Module (BCM), or other relevant control modules within the vehicle's electronic system.

The undersigned would like to utilize the reprogramming services of PowerLabs Inc.

I agree as stated below, to release, indemnify, and hold harmless PowerLabs Inc. from any and all liability due to the reprogramming to be performed on my vehicle.

I understand that PowerLabs Inc. offers no warranty of any kind whether expressed or implied.

I understand that all OEM safety, maintenance, and operating procedures must still be adhered to after ECM reprogramming is performed, in addition to any recommendations set forth by PowerLabs Inc. Failure to follow proper vehicle operational and maintenance procedures may reduce the reliability, longevity, safety, and performance of the vehicle.

I understand that all performance and efficiency improvements are estimates based on average results. There is no guarantee of any specific power or fuel economy improvements from reprogramming services, whether stated or implied, due to the unique nature of every vehicle.

I hereby agree to release, indemnify, and hold harmless PowerLabs Inc., its employees and volunteers from any liability for any claims or damages of any kind or description whatsoever other than the actual amount I paid for the reprogramming, even if caused by the negligence of PowerLabs Inc., its employees, or agents.

In no event or under no circumstances shall PowerLabs Inc. be liable for special, incidental, consequential, or punitive damages, including, without limitation, damage to other property, inconvenience, loss of goodwill, lost profits or revenue, loss of use of my vehicle, cost of a substitute vehicle, down time costs, other equipment costs, or any other legal theory.

I hereby waive the right I have to bargain for a different waiver liability. I have considered that if this waiver of liability was not as broad as it is, the cost of the reprogramming service would be considerably more expensive, and since I do not want to pay more for this reprogramming service, I waive my right to bargain for different waiver of liability terms.

I understand the validity of any and all warranty claims that may pertain to a vehicle is at the sole discretion of the dealership performing the warranty work. PowerLabs Inc. has no control over the status of any vehicle's warranty, regardless of the level of modification. In the event that a warranty repair is denied due to aftermarket programming, PowerLabs Inc. will not be held responsible for any damages or compensation. 

The tuning services provided by PowerLabs Inc. are exclusively applicable to the current modifications installed in the vehicle at the time of tuning. Any future modifications or changes made to the vehicle are not covered under the initial tuning purchase. Retuning for subsequent modifications will require a separate agreement and may involve additional charges.

PowerLabs Inc. does not assume responsibility for any customer support related to alterations or adjustments made to the vehicle post the completion of the tuning process. Any inquiries or issues arising due to subsequent changes to the vehicle are the sole responsibility of the customer.

PowerLabs Inc. does not offer non-tuning diagnostic services. Any concerns, including but not limited to mechanical, electrical, and all non-tuning related issues present in the vehicle before or after the tuning process, remain the responsibility of the customer. PowerLabs Inc. strongly advises consulting a professional automotive performance/repair shop for all non-tuning related issues.

Should PowerLabs Inc. identify an issue with the vehicle that is deemed non-tuning related before or after the tuning process, the resolution of such matters is non-negotiable. Customers are encouraged to seek assistance from a professional diagnostic/repair facility. PowerLabs Inc. is open to collaborating with the designated shop within reasonable bounds to address the issue.

It is presumed that the vehicle is in good mechanical and proper working order at the time of tuning. In the event that the vehicle is found to be in an inadequate state for tuning, additional fees may apply for retuning owing to the vehicle's lack of readiness.

PowerLabs Inc. cannot be held responsible for supporting or rectifying any tuning alterations or modifications conducted by other parties, be it individuals or businesses, subsequent to the last tuning session performed by PowerLabs Inc. In the event that PowerLabs Inc. determines that the original tune has been modified since its last tuning session by PowerLabs Inc., retuning fees, at the discretion of PowerLabs Inc., may be applicable.

The vehicle must be presented to PowerLabs Inc. with its original equipment manufacturer (OEM) stock calibration file installed or readily available. If the OEM stock calibration file is not present or available, the tuner, at their discretion, may install an OEM stock calibration file for an additional fee. Alternatively, PowerLabs Inc. reserves the right to decline tuning services and may request rescheduling for a later date when the OEM stock calibration file is available. Rescheduling fees may be incurred at the discretion of PowerLabs Inc.

All tuning services provided by PowerLabs Inc. are digital goods/services and are non-refundable once performed or delivered. Customers acknowledge that the tuning services rendered by PowerLabs Inc. constitute intellectual property owned by PowerLabs Inc. Such tuning services are not transferable or resellable to any third party without explicit written consent from PowerLabs Inc.

By acknowledging and signing this document, I affirm that I have thoroughly read, understood, and accepted all ECM/PCM reprogramming terms and conditions provided by PowerLabs Inc.

Dyno Testing Equipment Use

Please read this waiver and prepayment terms carefully before utilizing the dyno testing equipment of PowerLabs Inc. By proceeding with the dyno testing, you acknowledge and agree to the terms and conditions outlined below:

1. Assumption of Risk: I understand and acknowledge that the dyno testing involves inherent risks that may result in damage to my vehicle and its performance. I voluntarily assume all risks associated with the dyno testing process.
2. Release and Indemnification: In consideration for the opportunity to utilize the dyno testing equipment, I hereby release, indemnify, and hold harmless PowerLabs Inc., its employees, and volunteers from any and all liability, claims, or damages arising from or related to the dyno testing performed on my vehicle.
3. No Warranty: I acknowledge that PowerLabs Inc. offers no warranty, whether expressed or implied, regarding the dyno testing equipment. To the extent permitted by law, I agree that the total liability of PowerLabs Inc., and my total recovery, for any damage to my vehicle resulting from the use of the testing equipment shall be limited to the total amount I paid for the testing.
4. Liability Limitation: Under no circumstances shall PowerLabs Inc. be liable for special, incidental, consequential, or punitive damages, including but not limited to damage to other property, inconvenience, loss of goodwill, lost profits or revenue, loss of use of my vehicle, cost of a substitute vehicle, down time costs, other equipment costs, or any other legal theory.
5. Waiver of Bargaining: I hereby waive any right I have to bargain for different terms of liability waiver. I understand and acknowledge that the cost of utilizing the diagnostic testing equipment would be higher if this waiver of liability were not as broad as it is. By signing this waiver, I accept the terms provided without negotiation.
6. Prepayment Requirement: I acknowledge and agree that payment for the dyno portion of the services must be prepaid at the time of scheduling the appointment. I understand that dyno service deposits are non-refundable within 14 days of the appointment, including cancellations and rescheduled services.
7. Pre-Tune Inspection Recommendation: PowerLabs Inc. strongly recommends that the customer have a pre-tune inspection performed by Paradigm Automotive, the shop PowerLabs shares a location with, and passed no later than 7 days prior to their dyno appointment. If the customer chooses to proceed without a pre-tune inspection, and the vehicle needs to come off the dyno due to a mechanical issue, the customer will not be refunded for the dyno session and will be charged full price for the follow-up dyno session. It is the customer’s responsibility to contact Paradigm Automotive to schedule and pay for the pre-tune inspection.
8. Dyno Failure Charges: If the pre-tune inspection is performed and passed as instructed, and the vehicle experiences a failure or problem on the dyno requiring it to come off the dyno, the customer will be billed for the time spent on the dyno at a rate of $250 per hour. The customer will be required to pay full price for the follow-up dyno session after the vehicle is repaired.
9. Vehicle Preparation: The customer must ensure their vehicle is in good mechanical condition and free from any leaks or malfunctioning components. Any fluid leaks or spills from the vehicle during dyno tuning may incur additional cleanup fees.
10. Fuel and Fluids: The vehicle must arrive with a full tank of fuel. PowerLabs recommends 91 octane or higher (NOT ethanol free) for optimal tuning results. Additionally, make sure all fluids (oil, coolant, etc.) are at the recommended levels.
11. Lug Nut Security Locks: The vehicle's drive axle wheels will be removed for mounting to the hub dyno. If the vechile has security/locking lug nuts, the key must be with the vehicle at the time of dyno tuning.
12. Non-Presence During Dyno Tuning: I acknowledge that I am not permitted to remain present during the dyno tuning process. Spectating or waiting during the dyno tuning process is not permitted due to safety risks and the lengthy duration of the process. PowerLabs Inc. enforces this policy to ensure the focused attention and safety of all parties involved. Interruptions during the dyno tuning process are not permitted.
    
    

By signing this document, I acknowledge that I have read, understood, and agree to all the terms and conditions outlined in this Dyno Usage Agreement.