Contacta Inc. RMA Form

Return Merchandise Authorization Form

Please complete this RMA form for each product that you would like to return.
Customer Information
Email
example@example.com
Company Name
Contact Person

First NameLast Name
Phone Number
Please enter a valid phone number.Format: (000) 000-0000.
Order Information
Product
Venue Location/Name
Serial Number
Date of Purchase

MonthDayYear
2 digit month, 2 digit day, 4 digit yearDate
Description of Issue
Please summarize what you have done to remedy the issue you are experiencing.
If return is for a large area hearing loop and the unit will power up, prior to disconnecting amplifier from the loop wire, please go to diagnostic screen and provide following readings: Inductance, Resistance, Max Current
Inductance
Resistance
Max Current
Have you been in contact with a technician to troubleshoot, Contacta staff authorized to approve RMAs yet?
Who did you speak with?
Order Information
Do not return the item in the original equipment box with the label for the external box. Returns must be packaged securely in an internal box which is then placed in an external box with a shipping label.
What are the dimensions of the box being used to return the item?
Provide dimensions of width/height/depth in feet/inches
What is the weight of the box being used to return the item?
A Contacta staff will be in contact with you within 1-3 business days. If this requires immediate attention, please call the office at (616) 392-3400.

Note: Please do not return your product until instructed to do so.

Note: Any settings you wish to save must be done while the amplifier is connected to the installed Loop wire. WE CANNOT RETRIEVE SETTINGS IN THE SHOP
Should be Empty:

Return Merchandise Authorization Form

Customer Information

Order Information

Order Information