General Policies
to be aware of:
Waitlist: Thanks for registering for our waitlist. We're sorry your chosen camp wasn't available. Junior Guides has become increasingly popular, and it's difficult to accommodate everyone for select dates. We offer two sessions and generally fill both. In submitting this form, we have you on a list, and will prioritize offers by registration sequence. We will contact you when your position moves to the front of the line, as soon as a space becomes available. This could happen as late as the day before camp commences! There's no obligation to accept when this occurs.
Cancellations: We know things come up, and that plans change. Please appreciate that we pay vendors for their services, though, and we may not be able to backfill camp participants. We'll always try and work with you, but our basic policy is this:
If you cancel at least 60 days before your trip:
100% credit back less actual PayPal fees and $25 administration fee.
If you cancel less than 60 days from camp: Refunds granted only if space can be resold minus actual PayPal fees and $25 administration fee. (Resale is unlikely less than 15 days from camp.)
Junior Guides is a three-day program. Partial camp attendance is not allowed.
What is included in these registration fees? 3 days of rafting instruction - generally 8:30-4:00, hearty lunches, snacks, all group rafting gear, use of a lifejacket & helmet, and evening activities. These evening activities are generally open to family participation.
Camping, breakfasts and dinners are NOT included. Registration for overnight camping and meals registration is separate and will open on January 22.
**Disclaimer on dates: Please be advised: If snowpack, reservoir, and flow are insufficient, recreational river flows are sometimes unavailable on Wednesdays.
This may mean camp could be rescheduled to July 5-7 and July 12-14 respectively. We will advise as soon as possible - likely late Spring. We always hope for 100% snowpack. If we change dates, you may be eligible for cancellation without penalty.
*** Questions about our programs? Please contact us via email or phone with any questions about suitability for our camp programs: +1.916.616.2317