Modern Musician Service Form
Complete this form to create your service claim. Please note that without all of this information, we will be unable to lodge/complete your application. Our service manager will be in touch once lodged with the relevant brands
Name:
*
First Name
Last Name
Email:
*
example@example.com
Address:
*
Street Address
Street Address Line 2
City
State
Post Code
Phone Number:
*
Please enter a valid phone number.
Brand:
*
Model Name/Number:
*
Serial Number
*
Proof of Purchase (either PDF or JPEG copy of receipt, or bank statement showing purchase date and amount):
*
Browse Files
Drag and drop files here
Choose a file
Cancel
of
Detailed fault description, including any troubleshooting already conducted:
*
Photo or video of fault/damage:
*
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Drag and drop files here
Choose a file
Cancel
of
Acknowledgement of charges payable prior to return, in the event that no fault is found by service agent:
Transport and service labour charges may be payable if no fault is found by the service agent, and that the issue is user error. We will work with you to diagnose as troubleshoot prior to forwarding your claim as best as possible, however in the event that the fault is found to be only user error, transportation and service labour charges may be payable prior to the return of your item. Without acknowledgement of this, we are unable to process your warranty claim:
*
I acknowledge that I am liable for transport and labour charges if no technical fault is found.
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