Request for Tax Return to be Prepared

Thank you for your interest in our taxation serivces.

We hope you find our solution to be a relatively quick, easy and hassle free way to engage with us for the completion of your personal income tax return for the relevant financial year and we look forward to assisting you very soon.  

We offer a "Simple Questionnaire" for you to provide us approval to complete your personal income tax return and upload your relevant documentation/information for the year with one of the team making contact to ask additional queries.

By completing this form, you will be:

• Providing us your personal information to establish your identity
• Engaging us to complete your income tax return
• Authorising us to obtain your available information from the ATO
• Answering some basic questions about your circumstances for the relevant financial year
• Providing us any relevant documentation for the year
• Providing us your preferred contact method to allow for the completion of your income tax return with any queries we may have

Please note: While we will do everything possible to prepare your tax return as quickly as possible, our non face to face requests are completed when our team of Accountants don't have appointments. 

 We may experience delays in completing these requests, especially in peak periods. If you require your tax return to be completed urgently, we would recommend booking an appointment as these take precedent.

In the event of a tax refund, please provide your bank details for the ATO to deposit into:

Personal Income Tax Return

Terms Of Engagement

In order for us to agree to prepare your return, please read the following and indicate your acceptance:

Our Services:

• Centro Tax Pty Ltd ATF Spencer Accountants Unit Trust ABN 97 349 751 996 will act as your tax agent in preparation of your personal income tax return.
• We will comply with all legal requirements of the Tax Agents Act and we will keep your information confidential and not disclose this to other parties, except where you request in writing.
• We will prepare your personal income tax return based on information you have provided to us. We rely on this information being true, complete and correct at the time of you asking us to prepare your return. We are not validating or auditing your affairs. It is your responsibility to furnish us with (and retain for at least 5 years after lodgement), all records supporting your tax return in accordance with the law and the substantiation rules outlined.
• This engagement does not include assistance in the event of an ATO audit which will incur additional charges where requested. Upon the ATO processing your lodgement, your notice of assessment will be posted to you direct from the ATO or sent to you via your MyGov account if applicable.
• We will review any differences between our software estimation and the ATO’s assessment notice where you have advised us of this occurrence.
• Any refund will be directly deposited into your nominated Australian bank account by the ATO unless you have opted for our fee from refund option. 
• We provide a free monthly newsletter to your email address which you can unsubscribe from at any time.
• Our liability is limited under a scheme approved under Professional Standards Legislation.

Our Fees:

• Our fee is a result of the time taken to prepare your income tax return, the use of our technical knowledge, and the administration services and software required to prepare and process your lodgement.
• We may, upon request, provide you with an estimated fee after reviewing what is required to complete your income tax return and after your completion of our checklist and queries. Where additional work is required or delays are incurred due to supply of incorrect, or incomplete information, additional charges may apply.
• Our fees may be payable upfront in certain circumstances. Our fees will always be payable prior to lodgement and are payable regardless of the refund result.
• Your tax invoice will be issued upfront where required, or upon completion.
• We accept payment via EFT, Cash, Credit Card or Cheque. Our account terms include fees & interest where an overdue account exceeds 30 days.
• We only offer fee from refund options for approved clients who are not behind in their tax affairs and whom have a clean history of receiving their full refunds. There is an additional cost for this service.
• Where you have agreed to be referred to one of our referral parties, we may receive a referral fee if you proceed to utilise their services. A referral fee may also be paid to someone if you have been referred to us.

Your Responsibilities:

• You must read, understand and accept our terms of engagement as well as follow substantiation rules outlined in this questionnaire prior to us commencing work on your affairs.
• You must provide full disclosure of all financial transactions that may affect your tax return and to avoid additional charges, you should check that you have supplied everything relevant by reviewing our checklist prior to requesting us to complete your income tax return. For your convenience, you may provide this to us either via interview, drop off, mail, email, or telephone.
• You must respond to queries promptly.
• For your convenience, we will accept a digital signature, or signed documents that have been scanned, emailed, mailed or signed in person.
• Any tax payables must be paid by the due date on the assessment notice.
• Where payment is not possible, it is your responsibility to contact the ATO and request a payment plan.
• Should you become aware of any errors or omissions, it is your responsibility to advise us immediately in writing. Amended income tax returns after they have been signed and lodged will incur additional charges.   

Income

Each year, the Australian Taxation Office provides us with information which has been reported to them by external parties and linked to your tax file number.

As this information relies on third parties and their reporting systems and times, it can be incomplete or inaccurate.  

This information will generally include: (and note the approximate (~) date this information is made available to us):

• Salary and Wage information ~ early to end of July depending on your employer(s)
• Australian Government Pensions/Allowances ~ mid July
• Bank Interest ~ end of July/early August
• Dividends ~ mid August
• Managed Funds/Stapled Securities/ETF's ~ Between August and October depending on your fund

While having this information can be useful, we note that you are still required to ensure the accuracy AND completeness of the income included in your finalised return at the time of finalising your return. 

Accordingly, to try and ensure you have captured all relevant income in your return, we have included details below of types of income which are reportable. You should indicate where this type of income applies so that we can look out for it in the information you have provided/what we have sourced from the ATO.

Please note also, as an Australian resident for tax purposes, you must declare income from all sources, in and out of Australia.

Deductions

For all deductions, you need to satisfy the following rules:
• You must have spent the money and were not reimbursed
• it must be directly related to earning your income, and not of a private nature
• You must have a record to prove it

Where items are used for both work and private purposes, e.g., car, mobile telephone, home telephone, computer etc, you are required to have records to verify your work-related usage claim. 

You should also note that:
• The ATO may contact your employer to confirm the expenses were required to earn your income and that the expenses were not reimbursed by them
• You are not automatically entitled to claim standard deductions and still need to have spent the money and be able to show how you worked out your claims
• Even when you are receiving an allowance from your employer, it does not necessarily entitle you to a deduction

An accountant will be in touch to discuss those indicated above in more detail with you. 

Thank you for completing our simple questionnaire and providing the information relevant to the completion of your income tax return. 

Your return will be added into our systems and one of our team will be in contact with you. 

To assist in this matter, please provide the best contact methods and a tentative time for us to make contact with you to finalise your return.

Last Step - Please review your answers

Please note, you will need to scroll to the bottom of your answers and select "Submit" to lodge the Request for Tax Return to be Prepared.