FIREBAG VILLAGE LODGE

FIREBAG VILLAGE LODGE

ONLINE COMMENT CARD
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OVERALL RATINGS

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GUEST SERVICES

How Would You Rate Our Staff and Guest Services

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How would you rate your overall satisfaction with the guest service you received?
When you came to us for support, how easy was it to interact with our Guest Services Agent team?
When you came to us for support, how well did we resolve your issue promptly and with minimal effort on your part?

What did you like most about your experience with our camps Guest Service?
What, if anything, would you change about our service to better meet your needs?
Did our Guest Services not meet any of your need specifically?
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ROOM ACCOMMODATIONS

How Would You Rate Our Rooms and Amenities?

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Cleanliness of Room
Appearance of Room
Comfort of Room (Bed and Linens)
Frequency of Housekeeping Service
Quality of Housekeeping Service
State of Room (Maintenance and Condition)

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GUEST FACILITIES

How Would You Rate our Guest Facility?

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Cleanliness of the Dining Room
Cleanliness of the Recreation Room
Cleanliness of Common Areas
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FOOD SERVICE / DINING

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Quality of Food
Variety of Food
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Presentation of Food
Vegetarian Options
Healthy Menu Options
Sandwich Selection
Sandwich Quality
Beverage Selection
Made To Order Sandwich / Salad Program

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FITNESS / RECREATION

How Frequently Do You Use the Fitness and Recreation Facilities?

	3 - 5 Times per Week	1 - 2 Times per Week	Everyday	Never
How Frequently Do You Use the FITNESS Facilities? (Gym, Weights, Cardio, etc.)
How Frequently Do You Use the RECREATION Facilities? (Theater, Multi-Purpose Room, Leagues, Sports, etc.)

What Type of FITNESS Class, Activity, or Program Would You Like to See Offered at Firebag Village Lodge?

How Would You Rate Your FITNESS Experience Overall?

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OVERALL RATINGS