A credit card is required in order to reserve an appointment for all clients. This ensures a respected time frame for cancellations and missed appointments in Tracy's schedule, giving her time to offer a cancelled appointment spot to another guest. You can cancel or rebook any scheduled appointment up to 48 hours before your booked appointment, no charges will be made. Anytime within the 48 hour period to your appointment you will be charged up to 100% total of the booked appointment price. Continued cancellations will result in the removal from her schedule permanently. No-shows will not be re-booked.
In the event that you are running more than 15 minutes late, with no communication, you will be billed 100% of the entire service, and you will be asked to reschedule out of respect for my other clients. I reserve the right to cancel or modify your services as needed to stay on time for all following appointments.
*** For all color services, please come with clean, dry hair. Color takes best on clean hair with minimal product. ***
Thank you in advance for your continued support of my local business.
If you have questions about these policies, please text/call 719.347.1978 or send me an email @hairbytracyroseman@hotmail.com