Student Grievances Policy and Procedures
If a student wishes to question a decision of an instructor or administrator other than the director of the college, the student shall first talk courteously to the instructor or administrator.
1. If the student is not satisfied after talking with the person concerned, the student may submit an appeal, in writing, to the director of the college to review the matter. Such an appeal shall be submitted within three days of the incident.
2. The Director shall investigate the problem and shall render a decision on whether to sustain or overrule the decision of the instructor or administrator. The decision shall be given to the student, in writing, within five days of the written notice of appeal.
3. Any appeals beyond the Director shall be made according to the following order: Senior Director Career Tech, Adult and Multiple Pathways; and the School Board of Polk County.
4. If the grievance is not settled at the local level, the student may contact the accreditation agency:
Council on Occupational Education
7840 Roswell Road, Building 300, Suite 325
Atlanta, Georgia 30350
770.396.3898
Cognia
9115 Westside Parkway
Alpharetta, Georgia 30009 888.413.3669