• Hair X Helen Consultation Form

    Welcome to my private studio at Sola Salons Walnut Creek and I can’t wait to meet you! All new guests start working with me here by completing a digital consultation form.  This allows me to become familiar and your hair goals so that I can ensure your initial appointment is booked properly. Please complete the form in full and I will respond via email within 24 hours of your request. My admin work week is Monday -Friday.  All requests submitted Saturday & Sunday will be responded to on Monday. If you have any questions or need support please email me at hairxhelen@gmail.com
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  • Appointments & Cancellation Policy

    By completing this form, I am submitting an appointment request and price quote inquiry.  In response, I will receive an email/text with an appointment time and date option and a general price quote. Your appointment in salon will begin with a 15 minute full consultation to refine the plan for service. Generally, new guests are able to be seen within 2-3 weeks of appointment submission request.  I understand that Hair x Helen has a strict 48 hour cancellation policy and if I do cancel my appointment with less than 48 hours notice, there will be a 50% of service rebooking fee or I may be banned from booking future appointments with the salon. By clicking the submit button below, I agree to these terms.

  • Health Policy

    Masks are optional. If you prefer for me to wear one, please wear one and I will follow suit. If you or anyone in your household has a cold, illness or tested positive for covid please reschedule your appointment.

  • Re do & Return policy

    I strive to offer my guests the highest level of guest satisfaction. If you find yourself having challenges with your cut or color please notify me by email within 7 days of your visit. I will make any needed adjustments at no cost to you as long as adjustments fall inline with original plan and have not been altered by any at home care or products not recommended by me. Any products purchased may be returned within 7 days of purchase for an exchange for another products. No refunds are given for services or products.
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