Hair X Helen Digital Consultation

Hair X Helen Consultation Form

Welcome to my private studio at Sola Salons Walnut Creek and I can’t wait to meet you! All new guests start working with me here by completing a digital consultation form. This allows me to become familiar and your hair goals so that I can ensure your initial appointment is booked properly. Please complete the form in full and I will respond via email within 24 hours of your request. My admin work week is Monday -Friday. All requests submitted Saturday & Sunday will be responded to on Monday. If you have any questions or need support please email me at hairxhelen@gmail.com
What is your full name? *

First Name Last Name
What is your email address? *
Please note, all communication is done through email.
Phone Number *
Please note, I do not use my phone for anything other than emergencies and you have arrived.
What is your mailing address *

Street Address

Street Address Line 2

City State / Province

Postal / Zip Code
What is your Instagram Handle?
How did you hear about me? *
Tell us more about how you found me *
Was it an “Organic” search
What is the name of the client who referred you to my business? *
Every client who refers receives a thank you gift
When is the last time you had your hair cut? *

Less than 4 weeks ago 1-2 months ago 2-4 months ago 4-6 months ago 6 months+
When is the last time you had your hair colored? *

I've never colored my hair Less than 4 weeks ago 1-2 months ago 2-4 months ago 4-6 months ago 6 months+
What services do you you generally receive currently? *

Haircut Professional conditioning treatments Chemical smoothing treatments Gray coverage hair color Overall hair color shift without gray coverage Hi-lights Balayage blonding Bleaching/extensive blonding
Do you currently have extensions installed in your hair? *

Yes No
How would you describe your hair strand texture? Select as many as apply. *

Fine Thick Course Smooth Rough Mainly straight Wavy (type 2) Curly (type 3) Coily/Kinky (type 4)
How would you describe your hair density? *

Very thin/actively thinning Thin Medium/average Thick
What services are you looking to book at our first appointment?

Haircut Professional conditioning treatments Gray coverage hair color Overall hair color shift without gray coverage Hi-lights Balayage blonding Bleaching/extensive blonding Color correction Keratin Smoothing treatment Other
Tell me more about why you are requesting a color correction? *
Tell me more about your goals with your color service? What would be your ideal outcome? *
What days/times are you available? We will make every effort to get you in as soon as possible in line with the information you enter here. The more available you are, the faster we will be able to get you in.

Weekdays 9am-12pm Weekdays 12pm-4pm Weeknights 4pm-8pm Weekends 9am-12pm Weekends 12pm-4pm Weekend evenings 4pm-8pm I will make anything work, I just need to get in ASAP
Is there anything else I should know before booking your appointment? Any adverse reactions to chemicals or any allergies to ingredients? Is your hair extremely damaged?
Please upload 2-3 photos of your hair as it looks today. I would like to observe it from the back and the front, unfiltered. *

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Please upload 1-3 photos of your hair goals. You can find inspiration photos through google image search, Instagram, Pinterest or anywhere else you've seen hair you admire.

Keep your hair type in mind
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Appointments & Cancellation Policy

By completing this form, I am submitting an appointment request and price quote inquiry. In response, I will receive an email/text with an appointment time and date option and a general price quote. Your appointment in salon will begin with a 15 minute full consultation to refine the plan for service. Generally, new guests are able to be seen within 2-3 weeks of appointment submission request. I understand that Hair x Helen has a strict 48 hour cancellation policy and if I do cancel my appointment with less than 48 hours notice, there will be a 50% of service rebooking fee or I may be banned from booking future appointments with the salon. By clicking the submit button below, I agree to these terms.
Covid Policy

Everyone is required to wear a mask during services. Due to the nature of my business, I work with many who are immune compromised or working through cancer treatments. Out of respect for them, me and my children I ask that you wear a surgical or n95 as to not pass even a cold. I understand it is not fun or the favored request but please be understanding. If anyone has to cancel due to positive results, symptoms or exposure I will wave the 48 hour policy.
Re do & Return policy

I strive to offer my guests the highest level of guest satisfaction. If you find yourself having challenges with your cut or color please notify me by email within 7 days of your visit. I will make any needed adjustments at no cost to you as long as adjustments fall inline with original plan and have not been altered by any at home care or products not recommended by me. Any products purchased may be returned within 7 days of purchase for an exchange for another products. No refunds are given for services or products.
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Hair X Helen Consultation Form

Appointments & Cancellation Policy

Covid Policy

Re do & Return policy