DUO Survey
Thank you for taking the time to answer our questions. We are always looking to improve our product range and service, your feedback is greatly appreciated.
1. Have you ever shopped online or in-store with us before.
Yes, online
Yes, in-store
Both, in-store & online
Not yet
2. How did you learn about DUO
Please Select
Friend or Relative
Web search engine
Banner Ad
Magazine
E-mail
Pop-up ad
Other
If you selected other, please specify:
3.Do you prefer shopping in-store or online in general:
Online
In-store
A mixture of both
It bepends on the store
4. How old are you?
Under 18
18 - 25
25 - 35
35 - 45
45 or more
5. How often do you visit our website?
Please Select
Daily
Once a week
Once a month
Once a year
Never
6. Overall, how satisfied are you with our website?
Please Select
Very
It's simple and easy to use
I find it hard to shop on it
I don't like using it
7. In 5 words or less, how would you describe DUO?
8. How likely would you be to recommend DUO to your friends or colleagues?
Please Select
Very unlikely
Neutral
Very likely
9. What particular aspect(s) of our website do you like?
10. What particular aspect(s) of our website do you dislike?
11.Is there something you would like us to add to our online store:
12.Do you use any of the following services on other websites:
Out of stock notification email
Newsletter subscription
Delivery subscription service
Blog posts
Other
If you selected other, please specify:
13. What factors motivated you to purchase on our site?
Price
Description of item
Brand name
Recommendation
Shipping options
Payment options
Other
If you selected other, please explain:
14. What is the main reason you visit our website?
Please Select
Browsing
Particular item
Comparison of prices
Other
15. How easy it to navigate our website?
Please Select
Very easy
Somewhat easy
Easy
Somewhat difficult
Very difficult
16. How often do you buy on our site?
Please Select
Daily
Once a week
Twice a week
Once a month
Twice a month
Once a year
Never
17. Was this a personal purchase for you, a gift, a company purchase or something else?
Please Select
Personal
Gift
Company purchase
Other
18. Would you like to see other payment options available on our website?
19. How satisfied were you with the available shipping option?
Please Select
Very satisfied
Somewhat satisfied
Satisfied
Somewhat dissatisfied
Very dissatisfied
20. Did you return any items you purchased from us?
Please Select
Yes
No
21. Please rank what you look for in order of importance when selecting products on duoireland.com
Rows
1 - Not Important
2
3 - Maybe
4
5 - Very Important
Quality
Cost
Brand name
Familiarity
22. How competitive do you find the prices on duoireland.com
Please Select
Very competitive
Sometimes competitive
Not competitive
Don’t know
23. Is there a product or service you would like to see us offer in-store or online that we currently don't offer?
24. How would you rate your overall interaction with DUO as a brand?
1
2
3
4
5
Email - If you would like to recieve a discount code for taking part please leave it below*
example@example.com
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