• SUBSCRIBER INFORMATION FORM

    SUBSCRIBER INFORMATION FORM

  • Email to: americaonwatch@acadian.com / Fax to: 1 (866) 728 – 5613 / Call at 1 (866) 913 – 9565

    Important Notice: Any changes or additions to protocols or the site details must be received in writing by Acadian.

  •  / /

  • ACCOUNT INFORMATION

  • Account Information

  • Format: (000) 000-0000.

  • Account Contacts

  • Format: (000) 000-0000.
  • Format: (000) 000-0000.

  • 1 Please provide all passwords for contact notifications. If no passcode is needed, please state “no passcode needed” in the “Account Password” box. 2 ECV stands for Enhanced Call Verification and is used to indicate a person that will be called before dispatching the police authorities.

  • RESPONDING AUTHORITIES

  • Authority Name

  • Phone Number

  • CAMERA ARMING SCHEDULE

  • Monday

  • July 4th

  • Tuesday

  • Good Friday

  • Wednesday

  • Thanksgiving

  • Thursday

  • Christmas Eve/Day

  • Friday

  • New Year’s Eve/Day

  • Saturday

  • Sunday

  •  / /

  • VIDEO PATROL SCHEDULE

  • Monday

  • July 4th

  • Tuesday

  • Good Friday

  • Wednesday

  • Thanksgiving

  • Thursday

  • Christmas Eve/Day

  • Friday

  • New Year’s Eve/Day

  • Saturday

  • Sunday

  •  / /
  •  / /
  •  / /

  • CAMERA INFORMATION

    • Camera 1 
    • Camera 1 

    • CAMERA 2

    • CAMERA 3

    • CAMERA 5

    • CAMERA 6

    • CAMERA 7

    • CAMERA 9

    • Port(s)

    • User Name

    • CAMERA 11

    • CAMERA 12

    • CAMERA 13

    • CAMERA 15

    • CAMERA 17

    • CAMERA 18

    • CAMERA 19

    • CAMERA 21

    • CAMERA 23

    • CAMERA 24

    • CAMERA 25

    • CAMERA 27

    • CAMERA 29

    • CAMERA 30

    • CAMERA 31

    • CAMERA 33

    • VIDEO SITE PROTOCOLS

    • When there is human movement on site:

    • Rows
    • Rows
    • Rows

    • When there is a contact/motion/fire alarm from alarm panel (without video verification):

      When there is a contact/motion/fire alarm from alarm panel (with video verification):

      When there is a service issue (connection failure, trouble signal from panel):

    • CUSTOMER REQUEST CONTACT PROCEDURES FOR VIDEO EVENTS

    • Connection Failures

    • Trouble Alerts

    • ALARM SYSTEM INFORMATION

    • ZONES 1 - 25

    • ZONES 26-50

    • Zone

    • Rows

    • OPEN/CLOSE SCHEDULE

    • Normal Schedule

    • Open

    • Close

    • Holiday Schedule

    • Open

    • Close

    • REPORTS

    • Format: (000) 000-0000.
    • Format: (000) 000-0000.
    • Format: (000) 000-0000.
    • Format: (000) 000-0000.
    • Format: (000) 000-0000.
    • Format: (000) 000-0000.
    • Rows

    • VIDEOFIED ACCOUNTS

    • Rows

    • EMAIL ADDRESSES

    • Name

    • Name

    • Email Address

    •  
    • Should be Empty: