A service technician will contact you within 24-48 buisness hours after the receipt of your warrnaty request to schedule an inspection appointment. TRT Custom Home Designs will make appointments on weekdays, excluding holidays, between the hours of 8:00 am and 4:00 pm. It is the homeowners responsibility to provide access to the home for repairs during normal weekday working hours.
For emergency situations, please contact the appropriate vendor directly using the sticker located on the cabinet door under your kitchen sink.
Completion of warranty claims can be expected within a reasonable time frame except when delayed by the homeowner or circumstances beyond TRT Custom Home Designs control.