Language
English (US)
Dansk
Svenska
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Case type
*
Please Select
Computer Repair
Sell computer
Data recovery
Outbound support
Remote support
Presumed complaint
Choose what service you want.
Computer type
*
Please Select
Laptop Computer/Mac
Desktop Computer/Mac
Phone/Tablet
What kind of computer?
Data recovery
*
Please Select
Internal storage drive (Mounted in computer or similar)
External storage drive
Other
What kind of device do you want data recovered from?
Request type
*
Please Select
Basic handling
Extended troubleshooting
Extended Express
Extended 2x Express
Extended 3x Express
Express
2x Express
3x Express
Presumed complaint
Request type determines the duration of the repair, if in doubt choose "Extended troubleshooting" it can always be changed when talking to employee.
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Description of the problem
Please describe what the problem is.
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Customer type
Please Select
Private
Business
Insurance
Choose wether to continue as a private or business customer
Which insurance company?
*
Please Select
Storstrøms Forsikring
TRYG
Topdanmark
CODAN
Alm. Brand
Gjensidige
IF Skadeforsikring
Lærerstandens Brandforsikring
ALKA
GF Forsikring
Bauta
Købstædernes
Himmerland
Sønder Jysk
Thisted Forsikring
Lokald Forsikring
Vestjylland Forsikring
Other
Skadenummer
*
Company Name
*
Name of company
CVR
*
Campany CVR
EAN
Bruger ID (udfyldes kun ved EAN hvis det er påkrævet!)
Name
*
Enter first and last name
Phone
*
Please enter phonenumber including country code
Email
*
example@example.dk
Address
*
Street
Street Address Line 2
City
State / Province
Zip code
Reffered from
Please Select
Google
Facebook
Løvens hule
Cool Group
Instagram
Semler Gruppen
TrustPilot
Linkedin
BNI
Round Table
Linkedin
Facebook
Instagram
TrustPilot
The street
A friend
Existing customer
Apple
Insurance company
OTHER
Where did you hear about us?
Are you currently a student/retiree?
Yes
No
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Brand
*
Please Select
Apple
Lenovo
Asus
Dell
HP
LG
Acer
Huawei
MSI
Microsoft
Razer
Samsung
Fujitsu
Toshiba
Custom Build
Cepter
Clevo
MM-Vision
Other
Model
Serialnumber
Product number
Access code
Password for the device
Contains important data?
Yes
No
Antivirus installed?
Yes
No
Happens with and without charger connected?
Yes
No
Visible damage?
Any notable damage to the device
Liquid damage
Yes
No
When was the computer exposed to liquid?
Where was the computer exposed to liquid?
What liquid was the computer exposed to?
How much liquid was it exposed to?
Was the computer turned on while it was liquid damaged?
Yes
No
Was the computer turned on after being exposed to liquid?
Yes
No
What happend after turning the liquid damaged computer on?
Has your computer been repaired before?
Yes
No
Where was it repaired?
When was it repaired?
What was repaired?
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Hand in
*
Please Select
I want to deliver it myself
I want it picked up (Additional cost)
I will post it myself (Additional cost)
How du you want to get the device to us
Location
*
Please Select
Hvidovre workshop (Open from 9:00-17:00 all workdays)
Malmø workshop - APPOINTMENT NEEDED (Typically open between 19:00-22:00)
At what workshop do you want it repaired?
Expected hand in date
*
-
Day
-
Month
Year
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Hand out
*
Please Select
I want to pick it up myself
I want it delivered (Additional cost)
I want to receive it via postal service (Additional cost)
How do you want to get back your device?
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