Team Leaders

BENCHMARKING

Deliver daily expectations to standard

Introduction

 

We equip leaders and frontline teams to deliver daily performance expectations to standard, with minimal waste

Our process, skills and tools make improvement easy, faster and more fun

 

• Plan – Set expectations and communicate the plan
• Equip – Ensure teams are equipped for success
• Improve – Create a cycle that improves weekly performance
• Track – Review results, promote learning and reward success

 

We ensure team leaders and teams thrive in a fast-moving environment that rewards agility and speed.    

 
Benchmarks

 

Benchmarks establish the gap between current and required practices to design customised improvement plans.

 

• There are four tasks and 16 actions that establish the gap
• Rate each action at the start and end of each quarter

 

Each action must be scored on a 4-point scale. Simply review the benchmark questions and respond in terms of how often you apply the practices.

 

The Measurement Scale

Score	Definition
1	Never
2	Sometimes
3	Mostly
4	Always

 

Lifting results faster

As Benchmark scores increase

 

• Skills will develop and learning will improve
• Results will lift and be sustained
• Culture will strengthen and wellbeing improve

Equip: Always (4); Mostly (3); Sometimes (2); and Never (1)

Improve: Always (4); Mostly (3); Sometimes (2); and Never (1)

Standardise: Always (4); Mostly (3); Sometimes (2); and Never (1)