During the festive period referrals that are submitted may not be triaged as frequently. Because of this is you are requiring more immediate support we would advise you to contact your GP or to call 111. In an emergency it is important that you call 999 or visit your nearest A&E for immediate support.  If you are experiencing crisis please see below for who you can contact: 

 

• Samaritans: Offers confidential emotional support by phone, email or letter. Phone (24 hours a day): 116 123 (free), 0161 236 8000 (local call charges apply). Their local website can be visited here

 

• Saneline (4pm-10pm every day of the year): Helpline for anyone affected by mental illness, from anxiety and depression to eating disorders, self-harm, psychosis and suicide. Provides emotional support and information. Phone: 0300 304 7000 or visit their website

 

• Community Mental Health Team: We offer assessment and treatment to individuals with severe and enduring mental health problems. Their website can be visited here

 

• Manchester Crisis Care Services: 0800 953 0285 or this link - Our free helpline is here to help our service users, carers, and people living in the areas we serve. If you are worried or anxious about your mental health or feeling as though you are in a mental health crisis and need urgent support and help, please don't hesitate to call. The crisis helpline is also there for you if you are concerned about a loved one, neighbour, friend or family member. It is open all day and night, 365 days per year and it is free of charge. We sometimes receive a large number of calls, so please bear with us.

 

• Stay Alive App: This app is a pocket suicide prevention resource packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide.

 

• SHOUT: Shout is the UK's first and only free, confidential, 24/7 text messaging service for anyone who is struggling to cope.

 

• Your local Accident and Emergency (A&E) or call 999

 

As a provider we are only commissioned to work in certain localities. Currently our services are open to community members living within the Greater Manchester or Liverpool areas including:

• Manchester
• Salford
• Trafford
• Bury
• Bolton
• Oldham
• Tameside
• Stockport
• Rochdale
• Wigan
• Liverpool

If you live in one of the localities listed above, our services are available via remote and in person including phone, and online platforms.

We are also able to offer sexual health support, information, and advice for community members who are based within the City of Liverpool.

Confidentiality

We understand that confidentiality is important to our service users. The information that you share with us will be kept in the strictest confidence and in accordance with the Data Protection Act (2018). During the Intake and Assessment meeting, a member of the Services Team will explain to the service user the exceptional circumstances when confidential information will have to be shared, for example, if they or somebody else is at risk of significant harm or where there is a requirement in law in the case of serious criminal offences (in particular terrorism and money laundering). In such exceptional circumstances, we will try to get their consent before disclosing any information if that is possible and do our best to help them. For further info on our policy please contact us at 0345 3 30 30 30.

Confidentiality Agreement

By completing this form and signing the declaration below, you understand and agree to the following;

LGBT Foundation will collect information about you and the care you receive, this includes your referral form, assessments notes, paperwork related to the services that you access and correspondence related to your care.

LGBT Foundation will collect information about you and the care you receive. This includes your referral form, assessments notes, paperwork related to the services that you access and correspondence related to your care. Your information will either be stored in paper form and/or in electronic records. All data that is collected is subject to the strict rules of confidentiality laid down by Acts of Parliament, including the Data Protection Act 2018, the Health and Social Care Act 2001. LGBT Foundation may also get information about you from certain other organisations or give information about me to them; to make sure the information is accurate, prevent or detect crime or significant risk, and protect public funds. These organisations include local authorities, the police, and other healthcare professionals.

LGBT Foundation Services - Self Referral Form

Please complete the form below to access our wide range of wellbeing services. Once you have submitted this form, we will invite you to an assessment. All of our services are free at the point of care and we are here if you need us.

By providing your phone and email details, you are giving us consent to contact you via these methods - if this would cause any risk to yourself, please give an overview below.

We ask the next question to help us to meet the needs of all of our service users. We want to make getting support from us as easy as possible. You do not need to have a diagnosis or have been to see a doctor about a disability to tell us how we can help you.

Our Services Explained

• Talking Therapies - This service aims to provide the safe space needed to discuss emotions and identify strategies to maintain mental well-being. 
• Domestic Abuse Support -  The service offers support for individuals who are facing risk or danger from a partner, ex-partner, or family member. 
• Sexual Violence Support - Our Independent Sexual Violence Advisor (ISVA) can provide support and information to people who have experienced Sexual Violence and Abuse. 
• Recovery Support - Our Recovery Programme is here to ensure that individuals find their own way to recovery and the relationship that they want with alcohol and drugs.