Cancer Council Sunscreen Recall Form
  • Cancer Council Sunscreen Recall Form

  • Note: Consumer use only. Retailers and pharmacies should contact their wholesaler for instructions.

    Thank you for visiting.

    Vitality Brands Worldwide, the Official Sponsor of all Cancer Council Sunscreen products, following consultation with the Therapeutic Goods Administration, is recalling two batches of products due to an unexpected presence of benzene. The affected products are: 

    Cancer Council Sensitive Sunscreen 110ml SPF 50+ (Tube). Lotion (AUST L 278913)

    Cancer Council Sensitive Sunscreen 200ml SPF 50+ (Pump). Lotion (AUST L 278913)

    Please complete the steps listed below to receive a refund for your purchase of the affected products.

    In order to complete this form, you will need to provide:
    • Product name, batch and expiry date
    • Quantity of items purchased
    • Mobile number
    • Email
    • Address

    Please ensure you complete all fields. Refunds will only apply to products with batch numbers and expiry dates affected by this recall.

    A representative from our Consumer Helpline team may email or call you to request additional information, such as proof of purchase.

    Refunds will be provided in the form of an electronic e-voucher that will be emailed to you.

    If you have additional questions associated with this recall, please visit our website or call us on 1300 364 515:

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  • Please Note: Proof of purchase or photos of the packaging and batch number are required for each product.

    Please use the below links to upload your receipt/photographs. Without this information, we may not be able to assist you with your replacement voucher.

    Each attachment may not exceed 10 MB.

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