Coronavirus Service Update
As of Thursday 19th March, LGBT Foundation has temporarily shifted to become a remote service delivery charity due to the Coronavirus pandemic. This means that all our face-to-face services will be suspended until at least 14th April.
Therefore, we are changing the way we deliver our initial intake assessments for those who refer in to our services. All intake assessments will now be completed remotely. This means that we will either be doing these over the phone or other platforms such as Zoom or WhatsApp.
As you can imagine, our waiting times will be changing but we are aiming to complete assessments within a 4-6 week period. We understand that not everybody will be able to access via these methods, however we are not able to provide any face-to-face services at the moment. Some of our services may not be running over this time, or running in different ways. When you have your assessment, a member of our staff team will work with you to explain the changes that are being made to our services and discuss all of the available methods that we can use to ensure you get the support you need.
It is important to us that people are able to seek support during this difficult time, so if you want to talk to a member of our staff team about any changes or any issues you may face accessing our remote assessments please either call us on 0345 3 30 30 30 or email referrals@lgbt.foundation and a member of staff will get back to you as soon as possible.
LGBT Foundation Services - Serive to Service Referral Form
Please complete the form below to access our wide range of wellbeing services. Once you have submitted this form, we will invite the service user to our building for an assessment. All of our services are free at the point of care and we are here if you need us.
Confidentiality
We understand that confidentiality is important to our service users. The information that you share with us will be kept in the strictest confidence and in accordance with the Data Protection Act (1998). During the Intake and Assessment meeting, a member of the Services Team will explain to the service user the exceptional circumstances when confidential information will have to be shared, for example, if they or somebody else is at risk of significant harm or where there is a requirement in law in the case of serious criminal offences (in particular terrorism and money laundering). In such exceptional circumstances, we will try to get their consent before disclosing any information if that is possible and do our best to help them. For further info on our policy please contact us at 0345 3 30 30 30.
By completing this form and signing the declaration at the end, you understand and agree to the following;
LGBT Foundation will collect information about you and the care you receive, this includes your referral form, assessments notes, paperwork related to the services that you access and correspondence related to your care.
My information will either be stored in paper form and/or in electronic records. All data that is collected is subject to the strict rules of confidentiality laid down by Acts of Parliament, including the Data Protection Act 1998, the Health and Social Care Act 2001.
LGBT Foundation may also get information about me from certain other organisations or give information about me to them: to make sure the information is accurate: prevent or detect crime or significant risk: and protect public funds. These organisations include local authorities, the police and or other healthcare professionals.