inbound (Service / Repair)

Customer Self-Inbound

Once you have send out your item, please provide the details below.
Date

DayMonthYear
Date
Hour MinutesAM/PM Option
Your Delivery Company*

DHLJ&TPOSLAJUNINJAVANSKYNETGdexCitiLinkStaffOther
Your Tracking number*
Please provide the tracking number
Contact Information
Name*

PrefixFirst NameLast Name
Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Email*
example@example.com | You will receive confirmation and progress updates status via this email. Please check email regularly.
Mobile Number*
Important: This mobile number will be registered as a unique reference number to id and track your case. Always use back the same number through your whole journey with us.
Product Details
Product Brand*
Model:*
Enter product Model #
Where did you purchase your product from?*
We do not provide service for export sets
Order Id
Order id can be found at your purchase history in respective marketplace (ie: Shopee purchase history)
Please describe how we can help you when you send in your item*
Please elaborate clearly and in detail how we can assist you.
Our Booking Policy

(Covid advisory) All valuable customers are required to perform a general clean-up on your appliances before sending in to our service center.

We reserve absolute rights to reject items which in our own reasonable view are unsanitary and may pose a health risk for our handlers.

For dirty appliances that may compromise the engineer's ability to assess, repair and service, a cleaning fees of minimum RM137.50 will be implemented. You will be require to make payment before any commencement.

Any delivery and other incidental charges and charges for services beyond the scope of Standard Terms & Conditions are chargeable and you will be require to pay before we commence any work. All uncollected items beyond 30 days will be discarded without prior notice. For further inquiries, please contact the customer support before proceeding with the submission.
I agree to the booking policy*
Do not submit booking more than once. Data is captured by Analytica and may result your IP registered as spam.
Please verify that you are human*
For Administrator Access Only
please enter password
Should be Empty:

Customer Self-Inbound

Contact Information

Product Details