Dear Client,
As you are aware, the Novel Coronavirus (COVID-19) has impacted the daily lives of all Californians. All schools and some businesses are closed with more being affected every day. The latest direction from the Department of Health Care Services (DHCS) allows for the provision of temporary Remote Client Services also known as Telehealth.
To avoid a delay in completing your DUI Program, Jackson-Bibby Awareness Group, Inc. will begin offering th Remote Client Services on April 6, 2020.
Remote Client Services will enable you to continue your DUI classes with a certified counselor via a the Zoom virtual meeting platform temporarily during the COVID-19 crisis. To participate in Remote Client Services, you must:
- Sign the Client Letter and return it to Jackson-Bibby Awareness Group Inc. to the email based on your location:
- Register in advance for the session via an email link that will be sent to you in advance of the scheduled session.
- To receive credit for the session, you must:
- Register with your full name as provided to us at Enrollment. Credit will not be given if any aliases or other screen names are input into Zoom.
- Make sure you have paid for your virtual session in advance. Payment of credit card or debit card is only accepted at this time and payments can be made over the phone in advance.
- Be In the virtual meeting at the provided start time. It is recommended that arrive at least 5 minutes early so that you can make sure the program is downloaded and all speakers and microphones are working.
- Attend the session in a private room, free of distractions.
- Stay for the entire session and participate when called upon.
- Not be under the influence of alcohol or other drugs during the session. This is up to the counselor’s and administrators discretion.
Certain technology is required to participate in this program. You must have either a computer, tablet, or phone with a working microphone, speakers, and a camera (for video meetings You must also be able to download the free Zoom software onto a computer or download the Zoom application on a tablet or phone.
To take advantage of this unique opportunity and keep your DUI treatment program on track, read the privacy policy on the next page and sign where indicated. Return the signed page via email the email option listed above. If you have any questions, please email or contact your program location’s manager.
I have read and agree to Jackson-Bibby Awareness Group, Inc’s Telehealth Policy.