F.A.S.T Track Seniors Transportation Survey

Seniors Transportation Survey
F.A.S.T. (funding accelerator for seniors transportation) Track is a national initiative supporting transportation innovation, led by HelpAge Canada and delivered by CanAge and O’Hara Aging + Accessibility Inc. Its goal is accelerating the development of innovative, age-friendly transportation solutions for older Canadians.

As part of our community consultation process, we’re asking you to answer the following survey questions about your experiences with transportation, including barriers and challenges you may face when accessing these services. At the end of the survey, you’ll have the opportunity to share your ideas about how communities in Canada can do more to keep you moving.

The survey will take about 10 minutes to complete. If you’re taking this survey on behalf of an older person, please answer the questions with their experiences in mind.

For more information on F.A.S.T. Track please visit fasttrackcanada.org
Section 1: Demographics
What year were you born? Enter your birth year below.
(4-digit number) YYYY
What is your gender?

Female (including transgender women) Male (including transgender men) Prefer not to say Prefer to self-describe as ______ (non-binary, gender-fluid, agender; please specify)
What are the first 3 digits of your postal code?
ex: V7B
What type of community do you live in?

Large urban population centre (100,000 people or more) Medium urban centre (30,000-99,999 people) Small town (1,000-29,999 people) Rural (Less than 1,000 people)
If you identify as Indigenous, do you live on a reserve?

Yes No Prefer not to say
What is the name of your city, town or community?
ex: Winnipeg
What is your current living situation? Select one answer only.

I live by myself I live in a household with others I live in a residence where meals and household help are provided by paid staff I live in a residence where 24-hour nursing care is provided by paid staff Other
What are your sources of income? Please select all that apply.

Work, full-time Work, part-time Pensions (includes employer and/or CPP) Retirement savings plan (RSPs) and investments Government support and/or social assistance Support from family and friends Other Prefer not to answer
The following questions are about difficulties you may have doing certain activities. Please tell us only about difficulties or long-term conditions that have lasted or are expected to last for six months or more.
Do you have any difficulties with your vision that may impact your ability to move around?

No Sometimes Often Always Prefer not to answer
Do you have any difficulties with your hearing that may impact your ability to move around?

No Sometimes Often Always Prefer not to answer
Do you have any difficulties with walking, using stairs, using your hands or doing other physical activities that may impact your ability to move around?

No Sometimes Often Always Prefer not to answer
Do you use a mobility aid to help you move around? This may include a cane, walker, electric scooter, etc.

No Sometimes Often Always Prefer not to answer
Section 2: Transportation Habits
Do you currently drive?

Yes No I have never driven before
If you have stopped driving, at what age did you stop?

Before 55 55-64 65-74 75-84 85+ Not applicable - I continue to drive or have never driven before
If you currently drive less or no longer drive, which main factors influenced your decision? Check all that apply.

Concern about my safety Concern from my family Concern about the safety of others Health concerns Contribution to climate change Ease of getting around Reduced hassle Did not pass the driver’s medical exam Did not pass the enhanced road assessment Not applicable to me Other
What transportation options are you currently using? Check all that apply.

I drive a vehicle I get rides from family and friends Public transit (bus, subway, streetcar, etc.) Paratransit or specialized transit Alternate transportation providers (e.g. volunteer driver programs, private transportation companies, community transportation providers, healthcare transportation etc.) Taxi and/or rideshare (e.g. Uber/Lyft) Walking/rolling Bicycle Other
Which transportation option do you use most frequently? Select one choice only.

I drive a vehicle I get rides from family and friends Public transit (bus, subway, streetcar, etc.) Paratransit or specialized transit Alternate transportation providers (e.g. volunteer driver programs, private transportation companies, community transportation providers, healthcare transportation etc.) Taxi and/or rideshare (e.g. Uber/Lyft) Walking/rolling Bicycle Other
How often do you travel within your local community? (e.g. leave home to go grocery shopping, visit family and friends, attend social activities, etc.)

Multiple trips per week About once per week A few times a month I rarely travel around my community
How often do you take a longer trip outside of your community? (e.g. travel to a medical appointment out of town, visit family and friends, attend social activities, etc.)

Multiple trips per week About once per week A few times a month I rarely travel around my community
Section 3: Transportation Gaps & Barriers
During the past 12 months, was there ever a time when you felt that you needed health care, other than homecare services, but you did not receive it?

Yes No Prefer not to answer
Thinking of the most recent time you felt this way, why didn’t you get care? You may select more than one answer.

Care not available in the area Care not available at time required Do not have a regular health care provider nearby or accessible Transportation issue Cost Decided not to seek care Not applicable to me Other
During the past 12 months, was there ever a time you worried about food because you didn’t have transportation?

Yes No Prefer not to answer
During the past 12 months, was there ever a time you didn’t participate in recreational or social activities because you didn’t have transportation?

Yes No Prefer not to answer
Thinking about existing transportation options available in your community, how satisfied are you with your ability to get around today?

Very satisfied Partly Satisfied Neither satisfied or dissatisfied Partly Dissatisfied Very dissatisfied
Thinking about existing transportation options available in your community, how confident are you with your ability to get around in the future?

Very confident Partly confident Neither confident or unconfident Partly unconfident Very unconfident
If there was a Travel Training program in your community to provide one on one support to show you how to use different transportation options would you access it?

Yes No

Thinking about existing transportation options available in your community, what impacts does it have on your life now, and possibly in the future? Choose one answer for each statement below.

	This applies to me	This does not apply to me
Due to the lack of transportation options, I am less able to receive health care
Due to the lack of transportation options, I am less able to get healthy and nutritious food
Due to the lack of transportation options, I am less involved in social and recreational activities in my community
Due to the lack of transportation options, I feel less connected to my community
Due to the lack of transportation options, I am less able to travel for leisure purposes
Due to the lack of transportation options, I may have to leave my community one day

Which of the following do you feel is the biggest barrier to seniors' transportation in your community? Select one choice only.

Availability (e.g. are there transportation options available for older adults at the days/times when older adults need them?) Affordability (e.g. are the transportation options affordable for seniors in your community?) Accessibility (e.g. are the transportation options accessible for older adults with disabilities or with mobility devices?) Appropriate (e.g. are there additional safety precautions in place? does the service offer a comfortable ride? are drivers trained on accessible/age-friendly customer service) Adaptability (e.g. are the transportation options flexible enough to meet the needs of older adults)
Do you believe the transportation options available in your community now, or in the future, have or will have an impact on your quality of life

Yes, it has or will have a positive impact on my quality of life Yes, it has or will have a negative impact on my quality of life Possibly, it has not impacted my quality of life now but may have impact in the future No, it has not and will not impact my quality of life
Please tell us how Canada could be doing more to ensure age-friendly transportation options for older adults. Share your thoughts, ideas, experiences and feedback below.
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Seniors Transportation Survey

Section 1: Demographics

Section 2: Transportation Habits

Section 3: Transportation Gaps & Barriers