Job Summary:
 
This job contributes to Hills & Valleys success by providing significant customer service to all customers. All work creates the Hills & Valleys Experience by giving customers premium quality yet affordable beverages, friendly customer care, and a vibrant in-store experience.

The team member is responsible for living out the Hills & Valleys Core Values in accordance with its Mission and Vision. 

Key Responsibilities:
 

• Lives out integrity, passion, excellence, connection, and empathy as Hills & Valleys’ Core Values. Maintains a calm presence and sound mind during periods and seasons of a high volume of customers and unusual events to promote a vibrant and comfortable store environment. 
• Provides quality and most personalized beverages for all customers based on all recipe and presentation standards. Adheres to health, safety, and sanitation guidelines for all products.
• Anticipates customers and store needs by identifying cues of customers’ change of behavior. Communicates any relevant information to cafe managers for immediate and necessary actions to promote a relaxing and vibrant environment during each shift. 
• Follows Hills & Valleys operational policies and procedures including the safety and security protocols to ensure safety and sound environment for all employees during each shift. 
• Assists new coffee specialists with relevant training to reinforce successful barista performance and by providing immediate feedback and coaching as needed. 
• Maintains a clean and organized workflow and workspace so that coffee specialists can locate resources and products. 
• Contributes to overall success goals of the company by providing feedback to the management team as requested and needed. 
• Assist in developing new coffee beverages to offer to most loved and new customers. This achieves Hills & Valleys’ Vision of being the most loved and respected coffee brand in the Philippines.
• Maintains excellent performance through regular and consistent attendance and punctuality.
  
  Full-Time
   
  Candidate must possess at least 2nd year college degree, Food & Beverage Services Management, Hospitality/ Tourism/ Hotel Management, Business Studies/ Administration/ Management, Marketing, Food Technology/ Nutrition/ Dietetics or equivalent.
  Fresh graduates are welcome to apply.
  2 Full-Time position(s) available