Technical Support Quiz - TS01
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1. What is Active Directory?
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A. It allows administrators to create mass account IDs
B. It allows administrators to design network topology
C Software that provides a completely virtualized set of connections and hardware within a single server
D. A database and set of services that connect users with the network resources they need
2. What is true about Group Policy?
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A. It allows administrators to create mass account IDs with just a few clicks
B. It allows administrators to design network topology
C. It allows administrators to implement specific configurations and access for users
D. It allows administrators to configure allowable IP addresses
3. What is an Active Directory tree?
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A. An assortment of domains that starts at one root and branches
B. A collection of domains that share characteristics, but are from different roots
C. A set of devices that are connected on different networks
D. A list of network protocols available on a server
4. What is Safe Mode used for?
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A. Reconfiguring network switches
B. Allowing access to a computer remotely
C. Starting a computer in basic state without some drivers
D. Completely shutting down of network access to a computer
5. A software that allows a server to run multiple applications and operating system workloads on a single server so it acts like each is its own server is?
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A. Active Directory
B VMWare
C. VPN
D. TCP/IP
6. What process assigns IP addresses?
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A. DNS
B. DHCP
C. TCP/IP
D. VPN
7. What process translates domain names to IP addresses?
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A. DNS
B. DHCP
C. TCP/IP
D. VPN
8. What is the default method of data communication across the internet?
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A. DNS
B. DHCP
C. TCP/IP
D. VPN
9. What do you use to build a private network over a public network with extra encryption to connect users to the network’s resources?
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A. OSI Model
B. OSPF
C. BGP
D. VPN
10. What is used to create logical rules around virtual ports that are made available to Virtual Machines?
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A. Port Groups
B. SMTP
C. BGP
D. VLAN
11. What is combined with an IP address to identify the extended network address and the host address.
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A. Gateway
B. IPConfig
C. Subnet Mask
D. VM Kernal
12. What is the interface between virtual machines and the physical hardware of the system which allows scheduling CPUs, allocating memory and other services.
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A. VMKernal
B. VPN
C. ESXi
D. Port-Group
13. A device which works at network layer and is responsibe for finding the shortest path for a packet across multiple networks is?
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A. Firewall
B. Router
C. Switch
D. Hub
14. A device which connects various devices directly within a network on the data link layer.
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A. Firewall
B. Router
C. Switch
D. Hub
15. All of the following are layers of the OSI Model except?
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A. Application
B. Format
C. Transport
D. Presentation
16. A simple utility program that allows you to check connectivity between network devices on the network by using its IP address or device name is?
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A. NS Lookup
B. HostName
C. Ping
D. NetStat
17. What is a commonly used command line utility program that can identify the physical address as well as the IP address of a computer on a network?
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A. IPConfig
B. NetStat
C. WhoIs
D. NetName
18. A way to see how much space is left on someone's hard drive is all the following except?
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A. Right click on the drive name in file explorer
B. Run Chkdsk from a command window
C. Go to Storage settings under control panel
D. Check server settings in MS Outlook
19. All of the following are Active Directory Partitions except?
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A. Schema
B. Data
C. Configuration
D. Domain
20. A record that DNS uses to find out the IP address of a mail server is
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A. A Record
B. B Record
C. MX Record
D. TXT Record
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