I received an orientation on the following topics related to my purchase:
My Purchase Package
- A detailed checklist (verbal or otherwise) of each and every item that I purchased as part of the package.
- What was included and how I will receive the contents (via email, mail, ups, or other)
Libraries:
- How the libraries will be sent to me
- How I will import the libraries
- What kind of training to expect in the libraries
Hardware:
- When to expect shipment.
- How to track the shipments.
- Hardware installation instructions and locations
- Functions of each hardware accessory
- Benefits and differences between each hardware accessory
Software Download Links:
- Where and how the software for the apps can be downloaded from.
- How to back up my database
- How to restore my database
- What happens if I lose my device
- What happens if I lose my database
- How my email profile is associated with my purchases
Affiliate Program
- Signed up for the affiliate program
- How to send an email link
- How to create banners for my website (if applicable)
- App Direct Referral Link
- How to earn commissions
- What is the commission earned and how to earn more
- What is an affiliate
- What is a distributor
- Who are the distributors
Countries with exclusive distribution rights are Romania, Italy, France, South Korea
Other Apps Available
- Be informed about the other apps available for purchase and how each app works.
Support
- Direct point of contact for support
- Direct point of contact for sales
- Direct point of contact for admin
- Contact details: Website; Fb pages, Instagram
- Support and download pages
Training Options
- What training is included with the purchase
- What other training materials are available
- What other free training is available
- What other paid training is available
- Can I get certified and how do I get certified
💥LIST OF IHA SUPPORT TEAM CONTACT EMAILS:
👉 rw@insighthealthapps.com (Ryan Williams)
👉 admin@insighthealthapps.com (Michaela Gomez)
👉 support@insighthealthapps.com (Connie Minnis)
👉 claire@insighthealthapps.com (Claire McIntyre)
👉 denise@insighthealthapps.com (Denise Armenio)
💥SUPPORT LINE: 1-800-277-2853
- Support Ext. 1 (Denise Armenio)
- Sales Ext. 2 (Ryan Williams)
- All Other Calls Ext. 3 (Administrator)