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Wire2Air Text Number Verification form

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    Review 10DLC Campaign Vetting key Requirements before filling out the form at 

    10DLC Campaign Vetting key Requirements

     

    Due to the volume of applications by Wire2Air TXTImpact and our 10DLC vetting partner, it may take 7-10 business days to complete the vetting process.

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    United States
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    • Afghanistan
    • Albania
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    • Panama
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    • Peru
    • Philippines
    • Pitcairn Islands
    • Poland
    • Portugal
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    • Qatar
    • Republic of the Congo
    • Romania
    • Russia
    • Rwanda
    • Saint Barthelemy
    • Saint Helena
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    • British Virgin Islands
    • Isle of Man
    • US Virgin Islands
    • Wallis and Futuna
    • Western Sahara
    • Yemen
    • Zambia
    • Zimbabwe
    • Other
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    Please provide business website, the 10DLC campaign will be rejected without working website.
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    The campaign name is a required field during the 10DLC registration process and should reflect the campaign’s purpose or content. It helps carriers and regulators understand the type of messages being sent. Provide name of your text messaging campaigns; ex. TJ Club Text alerts, ELMInsurre Policy Reminders
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    Describe your business and what are using text messages to communicate. Here are some examples of compliant campaign descriptions that include messaging frequency disclosure: Example 1: Event Voting Campaign Description: {BRAND_NAME} invites the audience to vote for their favorite performances during the recital by texting unique keywords. Messages will be sent to confirm votes, provide updates, and announce winners. Msg freq varies. Msg&data rates may apply. Example 2: Appointment Reminders Campaign Description: {BRAND_NAME} sends SMS reminders for scheduled dance classes, private lessons, or events. Participants will receive up to 5 messages per week, including confirmations, cancellations, and special announcements. Msg&data rates may apply. Messaging frequency needs to be disclosed. For example: "Msg freq varies" ** Replace place holders with actual information, such as {Brand Name}
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    We suggest you choose one use case closest to your text message types
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    Enter assigned Texting Number (Local Number, Toll-free, or Landline Number
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    Please describe your use case and the purpose of your messages (i.e. appointment reminders, receipts, education, marketing etc)
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    SMS (text messaging) Opt-in is the process of receiving consumers' permission to send them text messages.


    Before texting your audience, It’s not enough to have a customer’s phone number, you need to get their permission this is also called express written consent.

    Please provide screenshots, email campaign, or paper form or IVR transcript of opt-in workflows

    If Verbal Opt-in is collected, please add the script that describes the opt-in flow.

    The Call to Action may only apply to text messaging. If your customer also uses emails or voice calls, their opt-in should be collected separately.

    Phone Numbers cannot be a required field on the website where opt-in is collected. This is considered a forced opt-in. Please ensure that this field is optional on the website.

    To Learn more visit: https://help.wire2air.com/hc/en-us/articles/10861504204820-SMS-Opt-in-Methods-Express-consent

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    Call To Action Message:

     This section should contain a clear and concise description of how an end user signs up to receive messages.
    Examples

    1.Customers opt-in by visiting www.examplewebsite.com and adding their phone number. They then check a box agreeing to receive text messages from the example brand.

    2.Consumers opt-in by texting START to (111) 222-3333. You will need to explain how the consumer/recipient is informed to text the keyword/initiate the text messaging conversation. Acceptable explanations of how the consumer is informed includes, a link to a webpage where the keyword opt-in is advertised an attached screenshot of the keyword opt-in advertisement

    3. Signing up at a point of sale (POS) or another message sender on-site location. If the opt-in is collected verbally, you must provide a copy of the opt-in script read to the consumer
    4. Consumer fills out a paper registration form. You must provide copy of the form used to collect consent and how users will receive the form.

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     This section should contain a clear and concise description of how an end user signs up to receive messages. Examples 1.Customers opt-in by visiting www.examplewebsite.com and adding their phone number. They then check a box agreeing to receive text messages from the example brand. 2.Consumers opt-in by texting START to (111) 222-3333. You will need to explain how the consumer/recipient is informed to text the keyword/initiate the text messaging conversation. Acceptable explanations of how the consumer is informed includes, a link to a webpage where the keyword opt-in is advertised an attached screenshot of the keyword opt-in advertisement 3. Signing up at a point of sale (POS) or another message sender on-site location. If the opt-in is collected verbally, you must provide a copy of the opt-in script read to the consumer 4. Consumer fills out a paper registration form. You must provide copy of the form used to collect consent and how users will receive the form.
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    How do you advertise the keyword? This is an example, edit as per your specific campaign. Replace placeholders with your keyword, texting number, and campaign name Example: Text {KEYWORD} to {TEXT NUMBER} to receive {CAMPAIGN_NAME} {USE_CASE}. Message and data rates may apply. Msg freq varies. Text HELP for help or STOP to cancel. For terms: {TERMS_URL}. Clear Call to Action: Use actionable language like "Text [KEYWORD] to [NUMBER] to...". Brand Name: Include the brand name Dance Expressions for consistent branding. Disclosure: Specify message frequency with "Msg freq varies" or "up to X messages per week/month". Include "Msg&data rates may apply" to inform users of potential costs. STOP and HELP Instructions: Always include "Reply STOP to cancel, HELP for info" to comply with industry standards.
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    This is an example, edit as per your specific campaign. Example: Want to sign up for {CAMPAIGN_NAME} {USE_CASE} texts? We’ll send you recurring messages. Message and data rates may apply. Terms & Conditions can be found at {TERMS_URL}.
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    This is an example, edit as per your specific campaign. Example: Want to sign up for {CAMPAIGN_NAME} {USE_CASE} texts? We’ll send you recurring messages. Message and data rates may apply. Terms & Conditions can be found at {TERMS_URL}.
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    This is an example, edit as per your specific campaign. Example: Sign up online at {URL} to receive {CAMPAIGN_NAME} {USE_CASE}. Message and data rates may apply. Msg freq varies. Text HELP for help or STOP to cancel. For terms: {TERMS_URL}.
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    Phone Numbers cannot be a required field on the website where opt-in is collected. This is considered a forced opt-in. Please ensure that this field is optional on the website. See Sample opt-in form: https://help.wire2air.com/hc/article_attachments/24787535420052
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    An opt-in confirmation message is sent to the users after they opt in. Example: {Brand Name}: Thanks for opting in for SMS updates! Msg freq varies. Your phone number will not be shared with third parties for marketing or promotional purposes. Reply STOP to cancel, HELP 4 help. Msg&data rates may apply. T&C: {http://xyx.com/tc} [Replace with your Terms and Privacy page link]
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    Example: Is it via online/sign up forms, email campaigns, a text to join promotion, IVR, website
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    Make sure to attach screen shot of Email, Paper form, or Web signup form where users will enter their phone number to opt-in. Make sure to include Text Message disclosure. "By submitting this form, you agree to receive automated text alerts. Your phone number will not be shared with third parties for marketing or promotional purposes. Message Frequency varies. Reply STOP to opt-out or HELP for help. Message and Data Rates May Apply. {Link to Terms and Policy}." See Example of Call to Action https://help.wire2air.com/hc/en-us/articles/31831949849620-10DLC-Campaign-Compliance-Vetting-Key-Requirements#optinsamplecta
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    Provide a sample text message including any links or call to the action phone number. Example: Your monthly payment is due today. - "Please call us at 1-800-999--9999 to make the payment. Reply STOP to cancel. Msg&Data rates may apply" - "Free Bagel for the day! Click on the link https://bit.ly/XrSft to redeem. Reply STOP to cancel. Msg&Data rates may apply." - "Your appointment with {{1}} is coming up on {{2}} at {{3}}. Reply Yes to confirm."
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    Upload a sample image you want to send along with MMS text content
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    Max. file size: 10.6MB
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    The customer service phone number will be included in HELP and STOP auto response messages
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    The customer service email address will be included in HELP and STOP auto response messages
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    A link to Text message campaign terms and conditions. Terms of Service must have an SMS disclosure that includes the types of messages consumers can expect to receive, texting cadence, message and data rate notices, privacy policy links, and opt-out instructions.
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    Privacy Policy must include a disclaimer that no mobile opt-in will be shared with third parties for marketing purposes. Privacy Policy: The privacy policy needs to be compliant and will need verbiage added similar to “All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.” and "We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages."
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