Wire2Air Toll-Free Verification form

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Business Legal Name:* This field is required.
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DBA or Brand Name (if different from legal Name)
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Business Registered Address:* This field is required.
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
United States
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Country
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Business Tax ID Number (EIN):* This field is required.
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Business Website* This field is required.
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Business Contact Information:* This field is required.
Full Name
Contact Number
Email address
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Campaign Name* This field is required.The campaign name is a required field during the 10DLC registration process and should reflect the campaign’s purpose or content. It helps carriers and regulators understand the type of messages being sent. Provide name of your text messaging campaigns; ex. TJ Club Text alerts, ELMInsurre Policy Reminders
For example; “Text Voting for Live Event”, “Appointment Reminder Notifications”,“Employee Updates and Announcements”
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Campaign Description* This field is required.Describe your business and what are using text messages to communicate. Here are some examples of compliant campaign descriptions that include messaging frequency disclosure: Example 1: Event Voting Campaign Description: {BRAND_NAME} invites the audience to vote for their favorite performances during the recital by texting unique keywords. Messages will be sent to confirm votes, provide updates, and announce winners. Msg freq varies. Msg&data rates may apply. Example 2: Appointment Reminders Campaign Description: {BRAND_NAME} sends SMS reminders for scheduled dance classes, private lessons, or events. Participants will receive up to 5 messages per week, including confirmations, cancellations, and special announcements. Msg&data rates may apply. Messaging frequency needs to be disclosed. For example: "Msg freq varies"
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SELECT A USE CASE THAT BEST MATCHES YOUR MESSAGING CAMPAIGN* This field is required.We suggest you choose one use case closest to your text message types
Alerts
Promotional Marketing
Two Factor Authentication (OTP)
Voting/Polling
Customer Sevice
Education
Donations
Emergency Alerts
Fraud Alerts
Political
Public Service Announcement
Sweepstakes/Contest
Chat
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Texting number(s):* This field is required.Enter assigned Texting Number (Local Number, Toll-free, or Landline Number
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Summarize the use-case:Please describe your use case and the purpose of your messages (i.e. appointment reminders, receipts, education, marketing etc)
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SMS (text messaging) Opt-in is the process of receiving consumers' permission to send them text messages.

Before texting your audience, It’s not enough to have a customer’s phone number, you need to get their permission this is also called express written consent.

Please provide screenshots, email campaign, or paper form or IVR transcript of opt-in workflows

If Verbal Opt-in is collected, please add the script that describes the opt-in flow.

The Call to Action may only apply to text messaging. If your customer also uses emails or voice calls, their opt-in should be collected separately.

Phone Numbers cannot be a required field on the website where opt-in is collected. This is considered a forced opt-in. Please ensure that this field is optional on the website.

To Learn more visit: https://help.wire2air.com/hc/en-us/articles/10861504204820-SMS-Opt-in-Methods-Express-consent
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How will consumers be opting in to SMS programs?* This field is required.
KEYWORD (TEXT TO JOIN, Customer text a keyword to your texting number to join)
INTERACTIVE VOICE RESPONSE
WEBSITE (Customer will opt-in online through a form on your website)
Paper forms (Employees onboarding, or in-store or in-person fill-out signup form physically)
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ENTER THE KEYWORD(S) END USERS WILL USE TO OPT IN TO THIS CAMPAIGN.
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Keyword Call to Action MessageHow do you advertise the keyword? This is an example, edit as per your specific campaign. Replace placeholders with your keyword, texting number, and campaign name Example: Text {KEYWORD} to {TEXT NUMBER} to receive {CAMPAIGN_NAME} {USE_CASE}. Message and data rates may apply. Msg freq varies. Text HELP for help or STOP to cancel. For terms: {TERMS_URL}. Clear Call to Action: Use actionable language like "Text [KEYWORD] to [NUMBER] to...". Brand Name: Include the brand name Dance Expressions for consistent branding. Disclosure: Specify message frequency with "Msg freq varies" or "up to X messages per week/month". Include "Msg&data rates may apply" to inform users of potential costs. STOP and HELP Instructions: Always include "Reply STOP to cancel, HELP for info" to comply with industry standards.
Text {KEYWORD} to {TEXT NUMBER} to receive {CAMPAIGN_NAME} {USE_CASE}. Message and data rates may apply. Msg freq varies. Text HELP for help or STOP to cancel. For terms: {TERMS_URL}.
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INTERACTIVE VOICE RESPONSE CALL-TO-ACTION MESSAGEThis is an example, edit as per your specific campaign. Example: Want to sign up for {CAMPAIGN_NAME} {USE_CASE} texts? We’ll send you recurring messages. Message and data rates may apply. Terms & Conditions can be found at {TERMS_URL}.
Replace placeholder with your keyword, texting number, and campaign name
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VERBAL CALL-TO-ACTION MESSAGEThis is an example, edit as per your specific campaign. Example: Want to sign up for {CAMPAIGN_NAME} {USE_CASE} texts? We’ll send you recurring messages. Message and data rates may apply. Terms & Conditions can be found at {TERMS_URL}.
Replace placeholder with your keyword, texting number, and campaign name
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WEBSITE CALL-TO-ACTION MESSAGEThis is an example, edit as per your specific campaign. Example: Sign up online at {URL} to receive {CAMPAIGN_NAME} {USE_CASE}. Message and data rates may apply. Msg freq varies. Text HELP for help or STOP to cancel. For terms: {TERMS_URL}.
Replace placeholder with your web signup and Terms URL and campaign name
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OPT-IN WEBSITE URLPhone Numbers cannot be a required field on the website where opt-in is collected. This is considered a forced opt-in. Please ensure that this field is optional on the website. See Sample opt-in form: https://help.wire2air.com/hc/article_attachments/24787535420052
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Opt-in Confirmation Message* This field is required.An opt-in confirmation message is sent to the users after they opt in. Example: {Brand Name}: Thanks for opting in for SMS updates! Msg freq varies. Reply STOP to cancel, HELP 4 help. Msg&data rates may apply. T&C: http://xyx.com/tc
{Brand Name}: Thanks for opting in for SMS updates! Msg freq varies. Reply STOP to cancel, HELP 4 help. Msg&data rates may apply. T&C: http://xyx.com/tc
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How will consumers be opting in to SMS programs?* This field is required.Example: Is it via online/sign up forms, email campaigns, a text to join promotion, IVR, website
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Please provide screenshots, email campaign, or paper form or IVR transcript of opt-in workflowsMake sure to attach screen shot of Email, Paper form, or Web signup form where users will enter their phone number to opt-in. Make sure to include Text Message disclosure. By submitting this form, you agree to receive automated text alerts. Consent is not a condition of purchase. Message Frequency varies. Reply STOP to opt-out or HELP for help. Message and Data Rates May Apply. {Link to Terms and Policy}.
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Select files to upload
Max. file size: 10.0MB
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Sample Text message content:* This field is required.Provide a sample text message including any links or call to the action phone number. Example: Your monthly payment is due today. - "Please call us at 1-800-999--9999 to make the payment. Reply STOP to cancel. Msg&Data rates may apply" - "Free Bagel for the day! Click on the link https://bit.ly/XrSft to redeem. Reply STOP to cancel. Msg&Data rates may apply." - "Your appointment with {{1}} is coming up on {{2}} at {{3}}. Reply Yes to confirm."
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Sample MMS message content:
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Sample MMS attachment: Upload a sample image you want to send along with MMS text content
Drag and drop files here
Select files to upload
Max. file size: 10.6MB
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Customer Service Phone Number* This field is required.The customer service phone number will be included in HELP and STOP auto response messages
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Customer Service Email* This field is required.The customer service email address will be included in HELP and STOP auto response messages
example@example.com
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URL To Your Terms and Conditions* This field is required.A link to Text message campaign terms and conditions. Terms of Service must have an SMS disclosure that includes the types of messages consumers can expect to receive, texting cadence, message and data rate notices, privacy policy links, and opt-out instructions.
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Privacy Policy Link* This field is required.Privacy Policy must include a disclaimer that no mobile opt-in will be shared with third parties for marketing purposes. Privacy Policy: The privacy policy needs to be compliant and will need verbiage added similar to “All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.” and "We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages."
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