Please CALL us upon your arrival at MVER.
603-279-1117
Welcome to MVER. It is unfortunate that you and your pet have to be here today, but we want to help you and your pet.
Please be aware that we are the only after-hours veterinary facility in the Lakes Region of New Hampshire.
Like most veterinary practices across the country, MVER is caring for a significantly greater number of patients since 2020. At times our facility does not always offer enough space to invite every single client and patient into the building for the duration of your visit. Our exam rooms are reserved initially for clients and patients with the most serious, potentially life-threatening conditions, and for those families making end-of-life decisions. Then, if space allows, those clients and patients with less urgent conditions may be invited in. Stable patients may remain entirely curbside.
Thank you for waiting and respecting the families of patients, and the patients themselves, whose lives are on the line, where seconds can count.
ZERO TOLERANCE POLICY
We understand that coming to the emergency room can be inconvenient and stressful, however your patience is not only appreciated, but also required and expected.
There is never a reason to verbally assault our dedicated staff in person, on the phone, or on social media. Please choose to be above that.
Anyone who chooses to behave poorly or become belligerent with any staff member will be asked to leave immediately. Future services may be denied.
This is a place for calm and healing, we ask that you respect that and act accordingly.
Your signature below acknowledges that all services, except in extreme life-threatening situations, will not be rendered without an agreement to the above Practice Policy and that care may be terminated in the event of aggressive behavior or verbal or physical abuse or threats towards any staff member at any time.