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    Please submit this form the same day that you submit your files to the lab. This form provides the details needed to create your order. A completed form is required PER ORDER.

    When submitting files, please remember to include all of the following items:

    • Images
    • Scanned order forms or a completed spreadsheet
    • Logos (if applicable)
    • Blank Package List
    • Pertinent Samples 
    • Coach/Team Slate Information
    • Background Files (if applicable)

    Please contact the Full-Service Department with any questions at fullservice@richmondprolab.com or   1-800-262-0515 ext. 222

  •  ACCOUNT INFORMATION

  •  ORDER INFORMATION

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  •  ORDER DETAILS

  • Upload a File
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  • *All images must be consistently cropped at the same aspect ratio (5x7 or 8x10).
  • Additional fees apply. Charges are based off of the level of service required. Level 1 pricing starts at $0.35 per image. The lab will contact you if your images require a higher level of service. If this is your first time submitting green screen images, a green screen evaluation test should also be submitted through the Green Screen catalog in ROES.

  • View our Green Screen options here.

  • OPTIONAL SERVICE

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  •  REQUEST DETAILS

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    • School Collection Section Start 
    •   TEMPLATE INFO

    • Richmond Professional Lab will choose an appropriate template set to use for you images. By selecting this option, we cannot ensure your satisfaction with our choice. If you would like reprints due to your dissatisfaction with our selection, you will be charged for the cost of the product. Please make sure you thoroughly review our template selection before choosing this option. 

    • Click here to view our school template samples.
       
    • School Collection Section End 
    • Sports Section Start 
    •   TEMPLATE & PACKAGE INFO

    • Click here to view our sport template samples.
       
    • Sports Template Section Start 
    • Richmond Professional Lab will choose an appropriate template set to use for you images. By selecting this option, we cannot ensure your satisfaction with our choice. If you would like reprints due to your dissatisfaction with our selection, you will be charged for the cost of the product. Please make sure you thoroughly review our template selection before choosing this option. 

    • Sports Template Section End 
    • Fusion Options 
    • Click here to view the Fusion Collection options.
       
    • Fusion Options End 
    • Shattered Options 
    • Click here to view the Shattered Collection options.

    • Shattered Options End 
    • Metro Options 
    • Click here to view the Metro Collection options.

    • Metro Options End 
    • Vintage Options 
    • Click here to view the Vintage Collection options.

    • Sport Emblems will only be used on Memory Mates or Trading Cards. If you will not be ordering either of these templates, please adjust your selection above.

    • Vintage Options End 
    • Voltage Options 
    • Click here to view the Voltage Collection options.
       
    • Voltage Options End 
    • *Every Coach gets this package.
       
    • Coach Package

    • *Every child gets this package.
       
    • League Package

    • *This option may add to the turnaround time for your order.
       
    • Sports Section End 
    • Next up: Text Info
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    • School Text 
    •  TEXT INFO

      *Text will appear EXACTLY how it is written here.

    • If text samples have not previously been established with the lab, the lab will generate samples for approval and additional time will be added to your order.

    • School Text End 
    • Sports Text 
    •  TEXT INFO

      *Text will appear EXACTLY how it is written here.

    • If text samples have not previously been established with the lab, the lab will generate samples for approval and additional time will be added to your order.

    • Text Applied Start 
    • List any additional products you would like special text on:
       
       
    • Text Applied End 
    • Sports Text End 
    • Next up: Logo Information
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  •  LOGO INFORMATION

  • *Please make sure the formatted PNG files are in RGB color space and attached to your order.
  • *Please make sure the formatted PNG files are in RGB color space and attached to your order.
  • Next up: Final Details
     
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  •   ORDER TURNAROUND TIME

  • The standard order turnaround time for Full-Service orders is a minimum of 5 business days. Turnaround time may be extended based on additional services that are required to complete the order (green screen extraction, retouching, template or background installation, image or data manipulation). Turnaround cannot begin until ALL pertinent information and images have been received. Turnaround time does not include shipping.
     
  • During peak season, April-May & Sept-Nov, the lab is unable to approve most rush requests. We recommend expecting an order to take the longest timeframe as outlined on our Production Schedule page. The Full-Service department will contact you if we are unable to accommodate a rush request however, please contact us directly if an order is urgently needed.

    The rush fee is 10% of the order total per day being rushed, with a minimum of $10/day. Shipping costs are not included in the calculation of the rush fees. By selecting this option, you authorize the lab to add the rush service fees to your order and/or to adjust the shipping method so that the order arrives by your need by date.

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  •   PACKAGING & SHIPPING INFORMATION


  • Browse Files
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  • You have submitted your files via ROES, all Shipping options should already be set. Please contact Full-Service if there is any confusion.

    • Packaging and Shipping Information 
    • Click here to view more information about shipping methods.
       
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    •   SPECIAL INSTRUCTIONS

    • If you have any questions or concerns, please contact fullservice@richmondprolab.com or 1-800-262-0515 ext. 222
       
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    • THANK YOU
      After submitting this request, you should receive a confirmation email with more information.
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