Dog Fetch Family Pet Resort Reservation Questionnaire

Fetch Family Pet Resort Dog Reservation Questionnaire

Please fill out this questionnaire prior to your pet's stay with us AT LEAST 48 HOURS IN ADVANCE. Our check in times for boarding are between 11AM and 3PM and our check out times are between 8AM and 10AM. If your form is not completed at least 72 hours in advance we may not receive it in time for your reservation. IF YOU ARE USING YOUR PHONE TO COMPLETE THIS WE RECOMMEND TURNING YOUR PHONE HORIZONTALLY TO FULLY SEE THE QUESTIONS.
Full name

First NameLast Name
Phone Number

Area CodePhone Number
Email Address
example@example.com
Pet's Name (Please fill out one form per pet. If their feeding and/or medication schedules are the exact same you may list them all on one form.)
Date scheduled to begin boarding- please check your confirmation email if you are unsure.

MonthDayYear
Date
What is the best means of contacting you while you are away?
Emergency Contact (1)- must be someone that will be available to pick up your pet if needed, cannot be the owner.

First NameLast Name
Emergency Contact (1) Phone number

Area CodePhone Number
Emergency Contact (2) - must be someone that will be available to pick up your pet if needed, cannot be the owner.

First NameLast Name
Emergency Contact (2) - Phone Number

Area CodePhone Number
Will there be a time difference where you are traveling to?
If there is a time difference, where are you traveling and how many hours ahead/behind will you be?
Pet Health Information
Please read the questions carefully and answer each one honestly: check YES or NO.

Reservation Questions

Rows	Yes	No
Does your dog take daily medication or require medication during their stay? If yes, please fill out below.
Does your dog have any mobility issues requiring accommodations? Ex: Arthritis, spinal issues, torn ligaments, etc. If yes, please call 856-553-4755 to discuss prior to your reservation.
Is your dog able to go up and down stairs?
Is your dog diabetic? If yes, you MUST call us to discuss administration at least 72 hours in advance. 856-553-4755
Does your dog have any other relevant medical history that should be known prior to their stay? Ex: seizure history, abnormal growths, etc. If yes, please call 856-553-4755 to discuss.
Would you like your dog to receive a blanket while they stay with us? (Please do not approve if your dog has a history of shredding fabrics or toys- we still have comfy Kuranda beds for them!)

Medication Schedule

If your pet is on any medications including supplements and multivitamins please fill out below. We ask that all medication be brought in the original container/packaging and not prepackaged into your dog's food.
If your pet's medications must be given outside of these times please call 856-553-4755 to go over their schedule. PLEASE SELECT TIMES GIVEN. Ex: Trazodone, "1", Pill, 6AM
Please list any special instructions for medications given to your pet (ex: how medications are administered- peanut butter, pill pocket, etc).
Feeding Instructions

We ask that clients bring the meals for their dog(s) pre-portioned in individual bags. If you have more than one dog coming for boarding please label which bag is for which dog. If their meals are different for each feeding please label what meal each bag is for. Example: 1 bag labeled "Maisy- Breakfast". PLEASE MAKE SURE TO PACK ENOUGH FOOD FOR YOUR PET'S ENTIRE STAY. Fetch recommends packing at least 1 extra day of food in case of emergencies.
Does your dog have any allergies? If yes, please list below (please include any food sensitivities):
If your dog uses a slow feeder bowl or elevated feeder at home we ask that you bring it in for their stay. Please select what you will be bringing.
What meals will your dog be eating while they stay with us?
Is your dog a grazer (pick at food throughout the day)?
Meal Instructions- Meals are required to be pre-portioned per meal per day (ie: If your pup eats breakfast and dinner meals, you would pack 2 pre-portioned bags per day). If meals are not pre-portioned, a bagging fee will be applied to your reservation. Please include all information below about meal times and and portions. Please select from the options below to list what their feeding instructions are for an average day. If your pet's portions are not listed or there are additional instructions needed, please put instructions in the notes section. We ask that all dry food remain separate from any refrigerated, canned or frozen foods. If you are packing raw food, we require you to provide disposable gloves for our staff to prepare. If you are providing pre-portioned bags of food please select what type of food, put "1" "Pre-portioned Bag" and select the time(s) given. If you are providing wet AND dry please list each separately.
Are there any special instructions for when we prepare your dog's meal? (Ex: heating up, adding water, refrigerating, etc).
Will you be packing treats for your dog?
If you are packing treats, when would you like treats to be given?
Please list any special instructions for their treats below including specific treats you will be bringing if possible.
If you have more than one dog boarding with us and sharing a suite, can they be fed in the same suite? If not, accommodations can be made.
Sometimes dogs don't want to eat when they are first boarding. Fetch offers free of charge "toppers" that can be added to their meals to entice them to eat. We suggest allowing pumpkin and rice in case your dog has loose stool or an upset stomach while they are with us. We recommend authorizing AT LEAST 3 toppers. Please select what add-ons you are comfortable with below:
Additional Services
Fetch offers different things to customize your pet's stay with us. Please select below if you are interested in adding any of the following (these will be confirmed at the time of check-in, any additional fees will be added to their total collected at the end of the stay).
If you would like any of the above services, please list what dates you would like them. If you are packing treats for any of these add-ons please mention below.
If you would like for your dog to have one of our spa services please select below. We offer these services on the day they are being picked up- please be aware that these are scheduled based on availability. We recommend calling in advance to reserve a spot if you would like to ensure they can receive a spa service. Prices will vary based on coat length, size and time it takes to complete service.
I have read, understood and completed this questionnaire. Any questions I had were answered to my full satisfaction.
Initials
Payments & Cancellation Policies
Owner agrees to pay the rate for lodging in effect on the date the pet is checked into Fetch Pet Resort. All charges incurred by the owner shall be payable upon pick-up of the pet. The dates agreed upon at the time of check-in are required to be paid for. If an owner shortens the stay while the dog is in our care, the days originally booked will have to be paid for. If you cancel your reservation at least 14+ days ahead of your reservation start date, you will be eligible for a Fetch store credit equal to the full amount of your deposit. If you cancel your reservation within the 14 day window, your deposit will be forfeited and no store credit will be issued.
Initials
Deposit Policy
Initials
A 50% non-refundable deposit is required per animal to book a reservation. If the reservation is canceled, we require a 14+ day notice to receive a Fetch store credit equal to the amount of your deposit. Store credit can be used for any service except future deposits/gift cards. If the reservation was canceled in less than 14 days, the deposit will be forfeited. Forfeiture of deposit will still occur if your pet is not up to date on the required vaccinations (Rabies, Distemper & Bordetella) in time for their reservation and it is cancelled less than 3 days in advance.
Behavior Policy
If your animal becomes aggressive with our staff members during their stay, and it is not something that we can SAFELY work through, the animal(s) will need to be picked up by the owner(s) or a designated emergency contact.

We hope you understand that we do not want any animal to be in stress under our care, or to risk the health of our staff members; therefore, we will not continue to board or hold an animal that is exhibiting aggressive behavior toward our team.
Initials
Client informations - Signature
Signature
Date

MoisJourAnnée
Should be Empty:

Fetch Family Pet Resort Dog Reservation Questionnaire

Pet Health Information

Medication Schedule

Feeding Instructions

Additional Services

Payments & Cancellation Policies

Deposit Policy

Behavior Policy

Client informations - Signature