• Bike Sales Associate

    Al's Sporting Goods | Orem, UT

  • We are seeking passionate, friendly, and knowledgeable employees to join our Bike Department at our Orem store. As a member of the Al's team, you'll help create a welcoming and enjoyable shopping experience for every customer. You'll work closely with cyclists of all experience levels, sharing your expertise to help them find the perfect bike, accessories, and gear to fit their riding style and goals.

    The ideal candidate has a passion for cycling, excellent customer service skills, and a positive, team-oriented attitude. Responsibilities include assisting customers with bike selection, recommending accessories and safety equipment, maintaining an organized and well-stocked department, and helping ensure every customer leaves excited about their purchase.

    You'll work with some of the most respected brands in the cycling industry, including Trek, Specialized, Scott, Giant, Segway, Super73, and many more, while enjoying employee-only discounts and exclusive vendor deals.

    Key Responsibilities

    • Deliver outstanding customer service by providing friendly, knowledgeable, and courteous assistance.
    • Build product knowledge to confidently recommend bicycles, e-bikes, accessories, apparel, and cycling gear.
    • Help customers select the right products based on their needs, experience level, and riding goals.
    • Operate the point-of-sale system accurately, including processing purchases, returns, exchanges, and payments.
    • Resolve customer questions and concerns in a professional, timely, and positive manner.
    • Maintain an organized, clean, and visually appealing Bike Department, including merchandising bicycles and related products.
    • Assist with moving, assembling, and stocking bicycles and merchandise as needed.
    • Follow company policies and procedures, including cash handling, inventory control, and safety practices.
    • Work collaboratively with teammates while performing other assigned duties to support the success of the department.

    Qualifications

    Required

    • Flexible availability with the ability to work all mandatory major sales events, including evenings, weekends, Sundays, and holidays.
    • Passion for cycling with familiarity of bicycles, e-bikes, and the cycling industry.
    • Friendly, outgoing personality with the confidence to approach customers and start conversations.
    • Strong customer service, communication, and interpersonal skills.
    • Ability to quickly learn and provide accurate information about products, features, promotions, and pricing.
    • Strong attention to detail with excellent organizational and problem-solving skills.
    • Ability to work effectively as part of a team while maintaining a positive, energetic attitude.
    • Self-motivated with a strong work ethic and the ability to work with a sense of urgency.
    • Commitment to maintaining a clean, organized, and safe sales floor.
    • Ability to lift and move bicycles and merchandise weighing up to 50 pounds.

    Helpful

    • Prior bike sales experience
    • Retail experience
    • Customer service experience

    Perks & Benefits

    • Exclusive in-store employee discounts.
    • Special vendor purchasing programs and employee-only deals.
    • Health insurance (HSA-compatible).
    • Safe Harbor 401(k) match program.
    • Paid time off (PTO) program (Full-Time).
    • Opportunities to work with top brands in the athletic industry.
    • Fun, energetic, and team-oriented work environment.

    Job OnSite

    Full-Time or Part-Time, Health Benefits Apply to Full-Time

    • What is the schedule for this job? 

    • The schedule for this position includes day and evening shifts Sunday through Saturday between 8:00 AM and 9:00 PM, with Sunday hours from 11:00 AM to 6:00 PM. Shifts are available in 4-, 6-, and 8-hour blocks. This can be a full-time or part-time role, with hours ranging from 18 to 40 per week. Weekend, holiday, and evening availability is required.

    • What is the pay for this job? 

    • $13-$15 per hour, depending on experience.

    •  

    • For questions or details contact Alec Salmon at alec.salmon@als.com

       

  • Personal Information

    Bike Sales Associate
  • Format: (000) 000-0000.
  • Are you 18 years of age or older?*
  • Have you ever been terminated by a previous employer?*

  • About You

    Bike Sales Associate
  • Did you graduate from High School?*
  • Are you attending College?*
  • Are you looking for full or part-time hours?*
  • Are you willing to work at least three Saturdays each month?*
  • Are you willing to work Sundays?*
  • Can you work Black Friday weekend (Nov. 27-Dec 1) and the days leading up to Christmas (Dec. 18-24)? Can you work Dec. 31-Jan. 9?*
  • Are you available to work during the following peak weeks: Mother’s Day week (May 6–13), Memorial Day week (May 20–26), June 24–27, and Labor Day week (Sep 2–8)?*

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