Private Water Leak Application

Water Leak Rates Remission Application

Please complete this form to apply for a remission of water rates resulting from a leak on your private water supply pipe. More information can be found on our website here - Leaks on private property

Private water supply pipe is the section of pipe between the point of supply at the road, to the premises. The private water supply pipe will not include any check meter installed on the pipe. It does not include reasonably discernible water loss from things like leaking taps, shower heads, toilet cisterns or other water appliances, property sprinkler or other irrigation system, pools, ponds or similar systems, leaking hot water systems or plumbing relating to a faulty hot water system.

Rates remissions for a Private Water Leak will be considered on a case-by-case basis where evidence is provided that the leak was repaired upon discovery or within 21 days from the date of notification from Council, in accordance with the Kapiti Coast District Council Water Leak rates remission policy.

Please note it can take 4-6 weeks to process applications.

Information required

To complete this form you will need the following information:

1.    Your water rates account number

2.    The date the leak was repaired

3.    The number of occupants in the household

4.    Nature of the leak

5.    Actions taken to repair the leak

6.    Supporting information such as a plumbers invoice, or photographic evidence of repairs

7. An email address and contact phone number
I am the owner of the property and understand the application requirements and would like to proceed?*

YesNo

Applicants Details

Property owner to complete all sections
Water Account Number*
e.g WP123XXX
Name*

First NameLast Name
Address of Property*

Street Address

Street Address Line 2

SuburbTown/City

Post Code
Is your postal address different to your property address?*

YesNo
Postal Address*

Street Address

Street Address Line 2

SuburbTown/City

Post Code
Phone Number*

Area CodePhone Number
Email Address*
example@example.com
Date leak repaired*

DayMonthYear
Date
Number of household occupants*
Describe any other water use
Describe any other water uses e.g swimming pool, livestock or irrigation
Nature of the leak*
A brief description of the nature of the leak (e.g burst water pipe)
Actions taken to repair leak*
Describe the actions taken to repair the leak (e.g repaired myself or plumber).
Supporting documentation

Browse Files
Please attach a copy of the plumbers invoice if applicable. Cancelof
Conditions of Assessment
- The excess water use is as a result of a leak from a private water supply pipe and evidence that the leak has been repaired is provided.
- In the absence of four previous quarterly readings normal water use may be assessed using the mean water use for an equivalent sized household using the invoice usage comparison chart; plus any other identified water use.
- Any rates remission approved, will only be applied to the districtwide water supply volumetric rates and the Districtwide water supply fixed rates will still apply.
- Payment of at a minimum normal water rates quarterly charges is required by each invoiced due date while applications are being considered.
- Council reserve the right to retrospectively reassess any remission where incorrect information has been provided in this application
Privacy statement

The personal information collected in this application will be collected for the purpose of assessing applications for rates remission in accordance with Kāpiti Coast District Council’s Privacy Policy and the Privacy Act 2020. Information collected will not be used for any other purpose, except as required by law. You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you would like to ask for a copy of your information, or to have it corrected, please contact us at kapiti.council@kapiticoast.govt.nz or +64 4 296 4700.
Declaration*

I/we declare the information provided on this application is true and accurate to the best of my/our knowledge previousI/we consent to Kāpiti Coast District Council collecting and retaining the personal contact details provided in this application and using these details for the purpose of assessment under this policy.
Should be Empty:

Water Leak Rates Remission Application

Applicants Details