A. "Additional Services" means any additional requested services ordered by the Customer such as, guaranteed pick up date, covered transport, additional personal belongings, etc.
B. “Bill of Lading” means a document provided by the Customer to the Company at delivery documenting the details of the Shipment and its condition, Point of Origin, Destination and other details regarding the Order. Bill of Lading can serve as a receipt or a contract between the Carrier and Customer.
C. "Company Inspection Form" means an inspection report, shipping order or similar document provided by the Company at point of Origin and/or Destination to Customer.
D. "C.O.D." means collect on delivery or payment on delivery.
E. "Customer" means the individual, company or other entity, including its agents and representatives, ordering the transportation of Shipment.
F. "Customer's Agent" means an individual over the age of eighteen (18) years old, designated by Customer to act on Customer's behalf or as an agent.
G. "Destination" means the Shipment drop off location designated by the Customer or as later modified by mutual agreement between Company and Customer prior to delivery.
H. "Inoperable" means a state or condition in which a Shipment cannot function or be driven for any reason including but not limited to its parts having been removed, altered, damaged or deteriorated such parts including but not limited to engine, transmission, wheels, steering mechanism, brakes, tires, etc.
I. "Order" means Customer's request for Company to arrange for the transportation of Customer's Shipment.
J. “Point of Origin” means the Shipment pick up location designated by Customer or as later modified by mutual agreement between Company and Customer prior to transport.
K. “Shipment” means the Customer’s property, an automobile or motorized vehicle — arranged for transportation in accordance with these Terms.
L. "Quote" means a document provided by the Company to the Customer documenting the details of the Shipment and its condition, Point of Origin, Destination, and estimated fees for Shipment of and other details regarding the Order.