Cancellation Policy: I understand that unexpected things can happen. To respect both your time and mine, please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.

A credit card is required to book all appointments. Cancellations made with less than 24 hours’ notice will incur a fee of 50% of the scheduled service total, which will be charged to the card on file.

If you have any questions about this policy, please feel free to reach out before scheduling your appointment.

Saved Payment Method: All guests’ payment methods are securely stored through my POS system, Square. Square uses industry-leading, PCI-compliant security standards to safeguard your information and ensure your payment details are protected.

Service Adjustment Policy: Your satisfaction is my top priority. If you have any concerns about your service, please let me know during your appointment or within 7 days of your visit. I’m happy to make any necessary adjustments, provided they align with the expectations and goals we discussed and agreed upon during your consultation.

Please note that this policy does not apply to situations where a guest changes their mind after the service has been performed (for example: choosing a new color direction and then deciding they no longer like it). In those cases, a new appointment and additional service charges will apply.

Most adjustments are complimentary when requested within the 7-day window.

Product Return Policy: Lightly used products may be returned within 3 months of purchase and can be brought back at your next scheduled appointment. If you experience any concerns with a product, please reach out as soon as possible so I can help determine the best next step.

Please read this section carefully before submitting your form. After you submit, you’ll be automatically redirected to my online booking page. If the redirect does not work, you may use the backup link provided below. Please only use the backup link if needed.

Backup Booking Link

How to Book Your Appointment

Step 1: Select the service (or services) that best fit your needs.
If you’re unsure what to choose, you may book a consultation or reach out to me directly at (phone number).

Step 2: Choose the date and time that best fits your schedule.

Step 3: Follow the prompts to complete your booking.
A card will be required to hold your appointment and is stored securely. You will not be charged until the day of your service, and you may use a different payment method at checkout if you prefer.

If you’re unable to find an appointment time that works for you, you’ll receive a link to the Existing Guest Waitlist in your Welcome Email, which will be sent to you within 48 hours of submitting this form.

You’ll also receive additional emails with helpful information on how to prepare for your appointment. To ensure you don’t miss anything, please add Janet@JanetHudsonHair.com to your contacts and check your junk or spam folders if needed.

If you have any questions or run into any issues, feel free to reach out at Janet@JanetHudsonHair.com or 415-426-8456 and I’ll get back to you as soon as possible.