APPOINTMENTS:
Please understand that it is important for you to keep your child’s scheduled dental appointments to maintain optimal dental health. Postponing treatment could compromise the child’s condition resulting in discomfort and additional costs.
The child’s appointment time is set-aside, especially for him/her. We strive to stay on time and ask you to be on time for his/her appointments. We ask that if you have a change in your schedule and wish to change his/her appointment, please contact us 48 hours in advance so that we can schedule
another appointment for him/her as soon as possible and make your time available to another patient waiting for an appointment.
Repeated cancellations or broken appointments without a 48- hour notice could result in a broken appointment charge or no reappointment.
PAYMENT:
We have several payment options available to you. These options are described in length on our Financial Menu. Please ask if you have any questions.
We realize that many families are in a state of change. The policy in our office is the parent who presents with the patient for treatment is responsible for payment.
INSURANCE:
We will file your claim for you at no charge. We will estimate a portion that insurance typically pays with the understanding that your plan could pay more or less. Any difference between our estimate and the amount actually paid is due from the patient. We will inform you of this amount.
BILLING:
We have established a financial menu aimed at trying to keep billing costs to a minimum For patients with balance after insurance, payment is due within 60 days. A 1-½% monthly finance charge will be added to all balances that are 60 days overdue.