APHPCC Refund Policy
APHPCC cannot guarantee that every landlord will follow the requirements outlined by the Federal Law under the Fair Housing Act (FHA), which protects a person with a disability that may have an emotional support animal. In the unlikely event, you are denied accommodation by a landlord or housing management agent due to a claim that your ESA Letter prescribed to you is not valid, we will provide you with the information resources to assist you.
We do offer a 100% money-back guarantee on our service if you are denied or do not qualify for an ESA Letter, except for the non-refundable $15 physician evaluation fee. Please email us at firstname.lastname@example.org or call us at 719-778-1414.