Hello and thank you for your interest in working at Tramlines 2022.
Working behind the scenes at a music festival can be hard work and certainly not the most glamorous of jobs but the reward is great.
Shift lengths will vary but you will be working alongside the core management team so expect to get stuck in, roll up your sleeves and get first-hand experience on how to run a festival.
We're looking for enthusiastic, energetic, hard-grafting, happy faces to join the Tramlines team so if that's you, sign up!
All applicants must be 18 or over and be eligible to work in the UK.
Reports to: Resident Liaison Manager
Working dates: Thursday 21st - Sunday 24th July
Show dates: Friday 22nd - Sunday 24th July
9am-6pm Pre show
8am-8pm Show days
We appreciate everyone’s circumstances are different and are open to negotiation.
You will be working with the Tramlines Resident Liaison Team to provide assistance with tasks such as: responding to resident queries via email and phone whilst flagging any queries that require further elevation or tracking common queries as they arise.
Pre and post show:
Responding to resident customer service emails and ensuring the information being sent is correct
Informing the marketing manager of any queries/ and or resident issues that could arise on social media
Monitor the resident inbox throughout the weekend
Logging queries so that there is record of any issues or queries
Supporting the Resident Liaison Manager with any other event-related tasks
Essential experience and skills
As an organisation we want to offer equal and accessible opportunities and therefore for this role we require no prior experience but have listed the skills and personality traits we will look for in candidates:
Enthusiasm for the role
A keen eye for detail
Good written communication skills with the assistance of spell check and plugins like ‘Grammarly’ for assistance.