SunTran Input Survey

SunTran Input Survey

Riding into the Future - Transit Development Plan 2022 Major Update
We want to hear from you, as a resident of Marion County, whether you ride the bus or not! Your feedback is important to us as we plan the path forward for the SunTran Transit system. Thank you for your time!
PermanentSeasonalTouristOther
City of BelleviewCity of DunnellonCity of OcalaTown of McIntoshTown of ReddickUnincorporated Marion CountyOther
YesNo
Every dayTwo or three times per weekOnce a weekOnce a month or lessI do not ride SunTran
If you replied "I do not ride SunTran" above, please specify why below...
Increase route frequencyDecrease transit travel time between your start (origin) and end (destination)Add more amenities (benches or shelters) at bus stopsProvide service to new areasNew technology, such as mobile fare or real time bus locationSimplified transit route guide/websiteNo changes would get me to ride the busOther
Less expensive than drivingEasier than drivingEasier than walking/ bikingLess expensive than Uber/LyftNo access to a car, driver’s license, or insuranceEnvironmental concernsOther
HomeWorkSchool/CollegeRecreationMedical VisitChurchLibrary or Government BuildingOther
Walked/used a wheelchairBikeWas dropped off by someoneTaxiUber/LyftOther

HomeWorkSchool/CollegeRecreationMedical VisitChurchLibrary or GovernmentOther
Walk/Use a wheelchairBikePicked up by someoneTaxiUber/LyftOther
YesNo
What is different about your return trip? (Did you take a different route(s) or leave from a different destination?)
Regular FareSenior (65+) FareYouth/Student FareVeteran FareYouth/Student 30-Day Pass30-Day Pass – Regular FareSenior/Disabled 30-Day PassOther
Traveling to/from workTraveling to/from schoolMedicalShoppingRecreation (visiting friends, doing leisure activities, etc.)Other
Personal VehicleWalkingBikingCarpool/VanpoolUber/LyftOther
Early morning (4 am to 7 am)Morning (7 am to 11 am)Afternoon (12 pm to 4 pm)Evening (5 pm to 7pm)Night (8 pm to 11 pm)Late night (12 am to 3 am)
Less than 5 minutes5 to 10 minutes11 to 15 minutes16 to 20 minutes21 to 30 minutesGreater than 30 minutes
City of BelleviewCity of DunnellonCity of OcalaTown of McIntoshTown of ReddickOther
City of BelleviewCity of DunnellonCity of OcalaTown of McIntoshTown of ReddickOther
There is not a route/stop near where I start my tripThere is not a route/stop near where I end my tripI do not understand the SunTran systemMy travel time would be too longI do not feel safe riding transitThe bus does not come frequently enoughOther
On a scale of 1 to 10, with 1 being not satisfied and 10 being fully satisfied, how satisfied are you with SunTran?
Whole numbers please

Bus Reliability (on time, predictable service)Bus Frequency (time between buses)Access to Destinations (places routes go to)Bus CleanlinessBus Stop Amenities (bench, shelter, shade, etc)Customer ServiceBus Operator PerformanceHours of Bus Service (early, late, weekend service)Number of transfersOverall length of trip timeOther
Bus reach destinations fasterImprove safety/security at stops and on the busesMore benches and shelters at bus stopsImprove timely transfer between routesProvide earlier service on existing routesProvide later service on existing routesProvide Sunday service on existing routesProvide service to new destinationsOther
If you answered, earlier service on existing routes - please indicate which one below.
If more than one route, please specify in the comment box below.
If you answered, later service on existing routes - please indicate which one below.
If more than one route, please specify in the comment box below.
If you answered, Sunday service on existing routes - please indicate which one below.
If more than one route, please specify in the comment box below.
If you answered, provide service to new destinations - please indicate which destination(s) below.
City of BelleviewCity of DunnellonTown of McIntoshTown of ReddickNortheast Marion CountyWest Marion CountyOther
Increasing local gas taxIncreasing sales taxIncreasing property taxesNew application/development feesI would not support a funding mechanism to improve SunTranOther
Prioritize improving the existing system, such as buses coming more often or in operation for more days/hoursExpanding the system to new service areasOther
Please let us know if you have additional comments...
Under 1818 - 2425 - 3435 - 4445 - 5455 - 6465 and olderPrefer not to answer
Under $20,000 per year$20,000-$29,999 per year$30,000-$39,999 per year$40,000-$49,999 per year$50,000-$74,999 per year$75,000-$99,999 per year$100,000 or more per yearPrefer not to answer
MaleFemalePrefer not to answerOther
Caucasian (White)African or African American (Black)East Asian (Descending from China, Japan, Korea, Thailand, Vietnam, or the like)South Asian (Descending from India, Pakistan, Bangladesh, or the like)Middle EasternNative AmericanMixed RacePrefer not to answerOther
HispanicNon-HispanicPrefer not to answerOther
Your opinion matters, and we appreciate you taking the time to complete our survey. If you’d like to receive future updates on our Transit Development Plan (TDP), please provide your email and/or phone number. Your email and phone number will be disassociated from your survey responses. Thank you very much.
Email
example@example.com
Phone Number
Please enter a valid phone number.
Should be Empty:

Rows	First Route Taken	Second Route Taken	Third Route Taken	Fourth Route Taken
Green Route
Blue Route
Purple Route
Orange Route
Red Route
Yellow Route
Silver Route

Rows	Very Poor	Poor	Average	Good	Great
Bus Reliability (on time, predictable service)
Bus Frequency (time between buses)
Access to Destinations (can you get to places you want to go?)
Bus Cleanliness
Bus Stop Amenities (bench, shelter, shade, etc.)
Customer Service
Bus Operator Performance
Hour of Bus Service (early, late, weekend service)
Number of times you need to transfer
Overall length of time your trip takes