SunTran Input Survey

We want to hear from you, as a resident of Marion County, whether you ride the bus or not! Your feedback is important to us as we plan the path forward for the SunTran Transit system. Thank you for your time!

What type of resident or visitor are you?

Other

What jurisdiction do you live in?

During your visit, did you ride SunTran?

How often do you ride SunTran?

If you replied "I do not ride SunTran" above, please specify why below...

What is one change to the system that would need to be made for you to ride SunTran?

Other

What is the main reason you ride SunTran?

For your most common trip, what is your starting point?

For your most common trip, how did you get to your transit stop?

When you ride the bus, what route(s) do you use to get to your most common destination? Please mark the route(s) in order.

Rows	First Route Taken	Second Route Taken	Third Route Taken	Fourth Route Taken
Green Route
Blue Route
Purple Route
Orange Route
Red Route
Yellow Route
Silver Route

For your most common trip, where are you going?

For your most common trip, how will you get to your destination after you get off the bus?

When you are returning from your most common trip, do you use the same routes but in the opposite direction?

What is different about your return trip? (Did you take a different route(s) or leave from a different destination?)

What type of fare did you use for this trip?

What is your most common trip regardless of transportation mode?

What is your mode of transportation for this trip?

What time of day do you generally take this trip?

For this trip, what is your approximate travel time?

For this trip, where are you traveling FROM?

For this trip, where are you traveling TO?

Why are you not using SunTran for this trip?

Other

On a scale of 1 to 10, with 1 being not satisfied and 10 being fully satisfied, how satisfied are you with SunTran?

Whole numbers please

Rate your experience on the following SunTran features:

Rows	Very Poor	Poor	Average	Good	Great
Bus Reliability (on time, predictable service)
Bus Frequency (time between buses)
Access to Destinations (can you get to places you want to go?)
Bus Cleanliness
Bus Stop Amenities (bench, shelter, shade, etc.)
Customer Service
Bus Operator Performance
Hour of Bus Service (early, late, weekend service)
Number of times you need to transfer
Overall length of time your trip takes

What is the most important part of your experience as a SunTran rider? Please only select ONE.

Please select the top three (3) service improvements you think are most important for SunTran? Only pick THREE.

Other

If you answered, earlier service on existing routes - please indicate which one below.

If more than one route, please specify in the comment box below.

If you answered, later service on existing routes - please indicate which one below.

If more than one route, please specify in the comment box below.

If you answered, Sunday service on existing routes - please indicate which one below.

If more than one route, please specify in the comment box below.

If you answered, provide service to new destinations - please indicate which destination(s) below.

What new area should SunTran extend to? Please select ONE.

Making the improvements you identified may require additional funding for SunTran. Which funding mechanisms would you support? Check all that apply.

Due to limited financial resources, should SunTran prioritize improving the existing system or expanding to new service areas?

Other

Please let us know if you have additional comments...

Under which age range do you fall?

In what range does your household income fall?

As which gender do you identify?

Other

As which race do you identify?

As which ethnicity do you identify?

Other

Your opinion matters, and we appreciate you taking the time to complete our survey. If you’d like to receive future updates on our Transit Development Plan (TDP), please provide your email and/or phone number. Your email and phone number will be disassociated from your survey responses. Thank you very much.

Email

example@example.com

Phone Number

Please enter a valid phone number.Format: (000) 000-0000.